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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I am very pleased with my custom ladder cover. The whole process from design, ordering and delivery was very straightforward and quick. I was pleased that the design team communicated directly with me to make sure that they understood my requirements exactly.
Placed the order and had plenty of feedback from the supplier before the item was manufactured. Fits perfect. Very happy with the finished article.
Item was as I ordered, and of very good quality and delivered on time
I was really pleased with this company. The cover is excellent and fits easily by sending them the measurements.
Easy to order, delivered earlier than expected and a great quality product.
A good made to measure product, strong and weatherproof to high winds as I live in a windmill it has to be! Delivered before the time specified, all in all a very good product and service, well done.
Excellent service and first class product. Made to measure set of covers supplied very quickly. A++ service.
Good quality product that arrived quickly and ahead of the estimated delivery. Very pleased!
Very pleased with the product, well made and does the job we wanted it to do. SItervice very good and product came within the time stated. Would recommend.
Excellent service and great quality product, fits perfectly
Good level of detail in measurement and great quality cover delivered.
Looks like it will last for many years
Seamless customer service from start to finish, will not hesitate to use again.
Ordering and payment was a fairly straight forward process from beginning to end.
We thought we had a good deal with a 15% discount code... but we could of got 25% if we had waited a little longer. Hey ho, that's life. So check what deals are on regularly, if you can wait.
I must say the quality of all 16 covers we ordered is very good, and bang on with the dimensions / sizes we requested. We went for the Cushion Fab option and am very impressed.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date