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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,515
value
72
shipping
73
quality
13,202
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14,594 reviews

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GB
1 review
0 helpful votes
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Great, custom order to cover my cream garden cushions I ordered grey and love them makes my garden furniture look like new.

Easy to follow instructions, even had a discount too.

Really impressed thank you.

Date of experience: April 6, 2022
GB
1 review
0 helpful votes
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Terrible
May 6, 2022

Ordered covers in Feb. Due for delivery End Feb. They missed date. Rearranged for early March. Their courier lost the covers in their system. Their view is they are not responsible for their courier. Now April and no covers and no contact for over a week. Awful awful awful.

Cover & All UK attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 6, 2022
GB
1 review
0 helpful votes
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Outstanding Products
April 6, 2022
Updated review

Easy to use web site for custom measurement although it took a while to find the right template

Date of experience: April 6, 2022

Easy to use web site for custom measurement
March 13, 2022
Previous review

Easy to use web site for custom measurement.

Date of experience: March 13, 2022
GB
1 review
0 helpful votes
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Custom bbq cover order
April 5, 2022

Made order, confirmed order measurements and cover arrived in a few days. Very happy with it!

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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Sizing
April 5, 2022

Brilliant experience and high quality product. For non US customers, would be hood to have a metric measurements option.

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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Great service
April 5, 2022

Quick and easy with assistance available as required. Product excellent.

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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BBQ covers
April 5, 2022

Easy to order and quality products made to measure

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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Bespoke Cover
April 5, 2022

Good all round experience. Fast delivery. No problems at all

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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Patio 3 seater chair cover
April 5, 2022
Updated review

No problems ordering online and was able to make a choice of colours.

Date of experience: April 5, 2022

No problems sorting size and extra requirements, All...
November 8, 2021
Previous review

No problems sorting size and extra requirements, All done on the click of the mouse

Date of experience: November 8, 2021
GB
1 review
0 helpful votes
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Garden furniture cushion covers
April 5, 2022

Easy to order. Quality of covers far exceeded my expectations. First class product.
I ordered covers half inch bigger than foam infill but they are really baggy so much so that we have had to sew up some of the excess cover. They are more like 2 inches bigger. Better to order slightly smaller than infill in order to stretch out cover.

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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The process was so easy and the product was WAY past what was expected. I can't believe I never heard of this site before. The variety of products is beyond what I expected.

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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I don't generally provide feedback, but I can genuinely say, the customer service both online & by phone, together with the quality of the product is first class. It also offers real value for money & is superior (in my view) to other similar products.
The option of tailoring the design of the product is really helpful - I'd be happy to provide a picture.

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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Patio covers
April 5, 2022

Very pleased with the service I received. New covers for my patio sofa and chairs arrived quickly. The covers were excellent quality.

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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Very happy customer
April 5, 2022

The delivery was swift and the cover for my table looks great. They appear to be very good quality.

Date of experience: April 5, 2022
GB
1 review
0 helpful votes
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Great service.
April 4, 2022

Easy to order and great customer service checking if I had given the right dimensions before proceeding with the order.

Date of experience: April 4, 2022
GB
1 review
0 helpful votes
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Great service
April 4, 2022

The covers are great quality. They fit perfectly. I'd like to see more range in the colour choices however. But, we are really happy with the purchase.

Date of experience: April 4, 2022
GB
1 review
0 helpful votes
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Deck furniture covers
April 4, 2022

Great service, great covers. Would recommend and will use again

Date of experience: April 4, 2022
California
1 review
0 helpful votes
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Very happy
April 4, 2022

Easy ordering system, very happy with the quality of my cover

Date of experience: April 4, 2022
GB
1 review
0 helpful votes
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Table cover
April 4, 2022

Easy enough until payment page which took a long time to go through. There were other issues with delivery

Date of experience: April 4, 2022
GB
1 review
0 helpful votes
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Great cover but for the price I thought I would receive the sponge/form as well! It does not say when purchasing that you do not receive sponge/form!

Date of experience: April 4, 2022