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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was struggling to find round covers in cream. These were darker than I wanted but good quality. I think they cane from China despite the "UK" Web address!
I have purchased replacement covers for a L shaped sofa and dining chairs. I wanted a snug tailored fit, which Covers & All UK ensured by sending me diagrams with measurements, to be sure all were correct. Advice - take the opportunity to double check your measurements.
Results were spot on. The material is a very tough almost rubberised vinyl which I'm sure will last a long time.
Hey Debbie! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Returning customer. Great service. 2 custom covers ordered for sofa and chair. A couple of emails to double check my measurements were correct. Perfect fit,
Covers are well made, good material and fit well...
Hey Chris! We are delighted to hear that you are pleased with our product craftmanship and fit. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very happy with the service and product. Would highly recommend to anyone else.
Thank you, Tony, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product/ service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I had to contact the company several times to confirm the order that I'd placed. This delayed receipt of the order. The product is well made and looks good
Hello Simon, we are sorry for the inconvenience caused to you. We always look forward to offering the fast and efficient service to every customer. This is very unfortunate that you have faced an issue. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the received product.
Second order following good experience with first order some weeks ago.
Hey Alfred! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order, arrived well packed, reasonable delivery time considering it was made to measure
Easy to order, great quality, great price
Good fit.
Marvellous
Hey Jane! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Fabulous workmanship very happy with them have already recommended them to friends.
Hey Julia! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Lovely quality and finish, perfect fit as well, and they look pucker.
Quick easy ordering helpful advice on measuring good communication good quality item
Hey John! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Cover arrived and it was clear from packaging and post marks to have been made and shipped direct from India. Quality of material and workmanship seems good. Only negative was the cover was not carefully folded and packed, rather scrunched up and covered with random creases when unpacked. I'm hoping these creases will drop out in time.
Hey Nigel! Thank you for sharing your experience with us! We're glad to hear that you're satisfied with the quality of the material and craftsmanship of your garden table cover. We apologize for the packaging issue and understand how important a well-presented product is. The creases should smooth out with time, especially when exposed to sunlight or overtime use. If you have any concerns or need assistance, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!
More measurements should be taken, my rolled umbrella is twice the thickness of the one sent
Hello Roger, we sincerely apologize for the inconvenience caused. As a custom business, we offer the option to enter custom dimensions directly on the product page when placing an order. However, it appears that the order was placed using the default dimensions and has been shipped accordingly. If you have any further concerns, please don’t hesitate to contact our customer support team via call or chat.
Easy to order using made to measure service and prompt delivery.
Hey Dave! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great quality product, exactly what I ordered and delivered quickly, would recommend to anyone
Hey Stephen! We are delighted to hear that you are pleased with our product quality and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Efficient, good price, speedy turnaround, nothing else to say
Hey Alan! Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.
Cover was delivered on time and fitted perfectly, it is a quality product.
Hey Malcolm! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order online, acceptable delivery time and looks and feels very good quality. This cover in not to be confused with the cheap one you get in hardware & camping shops. This cover is very well made. It's heavy and with that, heavy duty. The stitched band around the edge reinforces the cover well. This is a reason I bought it.
Hey Hugo! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
It took a little time, presumably because made to measure, but worth the wait
Hey Christopher! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very happy. Have bought 2 bespoke covers and one stock cover. All very good.
Great for keeping stuff dry, I use to put remote controls in for outdoor tv
Hey Peter! Thank you for your feedback! We're glad to hear that the handy bag is working well to keep your items dry, especially for your outdoor TV remote controls. It's always great to see our products being used in creative and practical ways. If you need more solutions, feel free to reach out. We appreciate your support!
Great experience form start to finish would highly recommend to others
From initial interaction to create a bespoke cover, order and then delivery, the process was seamless. Very good quality cover. Made to exact specifications. Was very impressed with service, price & product
Hey Warren! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We're glad to hear that you found the round covers you were looking for and that you're satisfied with their quality, even though the color was darker than expected. We strive to provide durable and well-crafted products to meet your needs. Regarding the origin, Our products are manufactured at multiple locations to ensure efficiency and high standards. We appreciate your understanding and will certainly take your feedback into account. If you need further assistance or have specific preferences for your next order, feel free to let us know. Thank you for choosing us!