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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very happy. Have bought 2 bespoke covers and one stock cover. All very good.
Great for keeping stuff dry, I use to put remote controls in for outdoor tv
Great experience form start to finish would highly recommend to others
From initial interaction to create a bespoke cover, order and then delivery, the process was seamless. Very good quality cover. Made to exact specifications. Was very impressed with service, price & product
Hey Warren! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent quality of product, delivery and service were very efficient.
Hey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great experience I would thoroughly recommend them to anyone looking for a cover for their outdoor furniture
Hey Simon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent customer service, very efficient and excellent communication throughout.
Hey Paul! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good delivery good covers live the colours will use the company again
Hey Steve! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! Looking forward to serve you again.
The products received are excellent but there was a long delay in receiving items. I did not find the system for bespoke measurements very easy to use and the customer service chat was unhelpful. There was lots of duplicate questions and measurements requested after ordering - which I understand need to be accurate but it felt like we had different people requesting the same things slightly differently every week.
Over all great products but be prepared for a delay and potential increase in bill if products are bespoke.
Hi Emma, we appreciate your feedback on the product quality. We sincerely apologize for the inconvenience this has caused you. We certainly understand your concern, however, sometimes the back and forth happens with the measurements as the covers are to be custom-made and to avoid any fitting issues. We have shared the feedback with the concerned department to avoid such issues in the future.
Great to deal with, very thorough in checking all measurement
Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The product is excellent quality, way better than any I've had previously, even the Webber branded cover for my BBQ! Would highly recommend
Hey Rob! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Brilliant quality curtain with discount it much more cheaper than well known online retailer. I will definitely come back to when I needed cushions covers to be made. A 5 star service also with every step update. Thanks covers&all.
Hey Aleks! We're so glad to hear you're happy with both our product and service. It's wonderful to know that the quality of the curtain and the savings exceeded your expectations. We're also pleased that our service and updates kept you informed. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your experience with us stays positive!
It was easy to navigate your way around and great that I could get exact measurements. I'm so happy I found your site.
Hey Sheridan! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
A top quality cover for outside furniture. Have ourchased for ither items before, which are still in excellent condition. Well worth the investment.
Hey Richard! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover for our outside cushion storage box arrived quickly and we are very pleased with the product. It is well made from high quality material and fits our box perfectly! Thank you!
Hey Tim! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good experience with no issues.
Will use this company again.
Hey Dave! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fantastic variety of covers and material great high quality
Hey Tina! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Ordered a 6x8 heavy duty tarpaulin cover for my bike, which I store outside. Works a treat, really pleased. Was notified at every stage of production and delivery, great communications
Easy to order, fast delivery, high quality products for a premium price
Hey Michael! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good experience with the company. Loved the bespoke sizing and questions and updated always provided in very timely manner.
Hey Amy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have ordered 4 PVC tarpaulins all on separate occasions, and each time they have been of the highest quality. The website is easy to use and the service is great. Anyone that needs any type of tarpaulin I would recommend Cover & All Uk.
Hey Carl! Thank you for sharing your feedback! We’re delighted to hear that you’ve consistently found our product to be of the highest quality and that our website and service have met your expectations. Your recommendation is greatly appreciated, and we’re so glad to have earned your trust. If you need more tarpaulins or any other products, please don’t hesitate to reach out. We look forward to serving you again!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Peter! Thank you for your feedback! We're glad to hear that the handy bag is working well to keep your items dry, especially for your outdoor TV remote controls. It's always great to see our products being used in creative and practical ways. If you need more solutions, feel free to reach out. We appreciate your support!