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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very easy to use the site and excellent quality of product that arrived.
Speedy delivery happy with order arrived earlier than expected
Cushion covers arrived ahead of EDD. Covers are the right size, excellent quality and look great
Paid for express delivery but never came anywhere near specified date. Be better just using the free delivery
Takes a week or two to arrive. But worth it. Went for heavy duty the most expensive. But worth it I can see it lasting 10-20 years
I've used Cover &All quite a bit now for external furniture over winter. They have it covered! From ordering through to delivery the service is perfect
These products are just brilliant, they work perfectly for my needs and look great. Will be highly recommending them to all I know.
Thanks so much.
Haven't used them yet but they look abs feel great, once the sun is out I shall get them out and start using the cushions etc
Excellent customer service and wonderful product that is sturdy and good value for money
Excellent experience good service and good product
I was delighted with the quality of the covers and the speed with which they were produced and delivered. I have recommended to friends
Very easy to order online with full instructions given on how to properly measure the item you want a cover for.
Very simple to order. Excellent fast service and a really great quality item that is well made and fits like a glove.
Delivery was quicker than expected and the quality was better than I thought, I definitely will buy any cover items from this company in the future
Bought an outside mattress and bolster for my garden. Received quickly and they fit perfectly!
Ordered a cover for an outside mattress and it was shipped and delivered within a few days. So impressed I'm getting another one!
Custom bench cushion cover arrived being of an excellent quality. Use of the site was super easy and two weeks later, the most beautifully made perfectly fitting cover arrived. The only downside in the process was getting the parcel from FedEx who seemed to experiencing a "tracking glitch". Very happy 5* all the way. Highly recommended
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Ross, We are sorry to note your disappointment in regards to the delivery. Upon checking the order record, the order was rush manufactured and shipped for on-time delivery and it has been delivered 2 days before the actual delivery same as per the selected shipping method at the time of placing an order. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.