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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Great product, but correspondence was a bit dis-jointed and ambiguous until I understood that you were recommending a shorter depth and had also built in the edging overlap from my exact dimensions. Could do with a bit of improvement/clarity when corresponding with customers, to save time and frustration. A quick phone call would have saved a lot of time. Food for thought...?
Excellent. Easy to order. Great communication and impressive quality. Order arrived much quicker than expected too.
I was a bit hesitant as my cover took a long time to come, but I did receive regular support, receiving emails to make sure my order would arrive. Got to say it was definitely worth the wait. The cover is an excellent fit and the quality is exceptional. Thankyou, my chair is now fully protective. Will definitely be ordering from you again. PS; My friend said it's nice enough to sleep under. Lol.
Easy to use website and very informative, delivery was very quick.
Very easy to order my size. You can literally order any size. It's very strong material so will last for a long time.
My first order was blown away which I am not happy with. Now, I went for heavy duty I hope this will last bit longer.
Made exactly to order - fit perfectly. Very pleased indeed with the result - would use again
Hi
These things were hard to find in the UK. Plus very expensive job well done
Great product, arrived as ordered within the stated delivery window. 1st class.
This is my second time of ordering with Cover & All and both times they have made considerable effort to make sure they got it right. I was emailed for information and photos to make sure they got the measurements exactly right and when the covers have been delivered they fit perfectly. The delivery time is really quick as well.
The samples that I requested look great quality and they arrived pretty quickly
From initial enquiry to final delivery the process was easy - as long as you can use a tape measure.
Easy to use web site ordering for bespoke covers.
Fair pricing, just a little disappointing that you are unaware of country of manufacturing until the order has shipped. But non the less, it was made and shipped very quickly and arrived well within the stated time.
These are great quality compared to the originals provided by B&Q. Fit perfectly.
The cover arrived quickly and is good quality. It's 7ft in diameter but I'm disappointed there are only four eyelets, not enough o tie it down properly.
Very pleased with fast delivery, quality and fit of the covers. Would would definitely
Buy from Cover & All again.
Excellent quality product which exceeded my expectations. Simple Transaction, good price and prompt delivery
Had a really good experience. Website was very easy to navigate, even spoke to the customer service with no problems. Items arrived before expected day to and items was absolutely perfect.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date