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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy to order the sizes I required, and great quality when they arrived.
We bought 2 new sails this year, we have put them up and the material is nice and thick looks perfect and does the job, the service was fantastic
Cover and All couldn't be more accommodating in custom making a cover for my wall bar heater with brackets and cables.
I sent them a picture of the heater along with all the measurements, and they came back with the drawing for me to confirm!
2 weeks and it arrived and fits perfectly.
Very pleased and good quality covers too for the money.
Absolutely brilliant quick service and the cushion covers are excellent quality. Really really impressed, would definitely recommend.
All cover's turned up ahead of schedule and fitted great, top quality stuff
Clear order form, great waterproof fabric, well constructed with good zips and fitted well - thanks!
I needed to replace seat pad covers to match in with new furniture, cover & all supplied the correct size in the right fabric & colour. Very Happy
Was very pleased with the cover upon receipt - decent material, correct colour, perfect fit and attention to detail - as in ties and metal eyeholes for securing to legs - perfect. Great value for money. Would recommend to friends and family.
Great website, cover arrived in timely fashion and is perfect for the job we need it for!
Ordered just one item at first because did not know this company and it arrived on time
So ordered 20 more items all arrived on time and the quality was brilliant
Quality of fabric and make up is superb but I found the web site deceiving as to where the zip and ties went somewhat difficult to follow!
From initial enquiry to receiving the cushion covers the service was exceptional. The finished product when I received it was fantastic exceeding my expectations and certainly value for money and quick!
Excellent company to deal with as very efficient and goods arrived on time if not before!
Excellent service and fast delivery of high quality product.
Fantastic service from this company. They ensured that they had all the correct measurements before making the covers. Arrived earlier than stated and they are perfect. My garden furniture has been transformed. Already have a friend ordering some for hers. Would highly recommend.
Easy to use website. I needed covers for my garden furniture which was not a standard size and was able to order exact sizes easily. Good selection of colours and fabrics. I am very pleased with the finished products. They fit well and look smart, making the furniture look fresh again
Amazing service, reasonably priced! So impressed with the replacements which saved us so much money as has rejuvenated our original outdoor sofa set
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date