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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Excellent product, exactly as described and perfect for our needs. Thank you.
Fantastic experience on the whole. I would without a doubt use their services again. The product arrived earlier than expected, is of very high quality and workmanship.
Really excellent covers - strong material with pull ties at the bottom. Fit perfectly on my furniture and don't blow away in the wind
I could find exactly what I needed. Company contacted me a number of times to explain things and check measurements before manufacture. Great quality product.
Excellent service, ordered one cover to start with, now received the rest as very pleased with the quality of the cushion covers
Over the moon with the outstanding quality and value for money. Words cannot convey how pleased I am with the covers and how quickly I received them.
Thank you
Quick, quality, easy and efficient
From start to finish the service has been easy. With more difficult items the Covers &All design team reached out to ensure the cover was made to perfection
This looks lovely albeit a bit tight when the size I gave was a tad bigger than the actual table. Also a bit dissappointed to find that it travelled a long long way to get to me when I thought this was make in the UK.
Superb quality item that I'm really please with. Delivery was much quicker than expected. Really happy.
Issues with discount code and payment on debit card
We gave our measurements to the team and they double checked with us to make sure of the accuracy and sent a drawing. We were so impressed with their attention to detail and thoroughness.
Great service. Kept us informed.
Very quick delivery.
Great quality
Would definitely use this company again.
Thank you
Good quality product that's well made. Be aware that the size you enter is the size you get even though they say they allow extra. Fitted but only just!
Easy to use. Maybe could have done with a comment box to go with order to explain how measurements relate to shape in more detail.
Brilliant so far just about to place an order so hopefully will be ok
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date