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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very good website, enjoyed using it. The seat covers we ordered are great quality and arrived earlier than expected.
A nice easy site to order from. Covers are really nice and well made. I would recommend Covers&all to anyone and will.
All the way through from ordering to installation it's been a very simple process.
Great selection and easy to choose options. The items are excellent quality and I will order again.
It took a very long time. The website gave me the impression that the product was made in England & given the current problems I don't know if I would have bought from a different continent
Easy to use and delivery service very good. Very pleased with custom made covers - excellent quality
I came back because you give great value. This sums up the experience exactly
Fairly easy to use fingers crossed they fit. Was advised to Measure exactly but slightly too big
The order process was complicated as their card payment process did not meet the security requirements of my bank. This was solved by going through Paypal. Although my order was delayed into the process, it was quickly produced and arrived ahead of the scheduled date on my order. My cover seems well made and fits the table perfectly. Well done
I was so pleased to discover this organisation as all of the previous garden furniture covers had not lasted as long as I'd hoped. The large garden bench cover that I ordered was frequently checked by the company for exacting measurements, and only then once details were confirmed did they make my item. My husband placed the cover on our bench today and we're both delighted with what we're seeing and the quality of the material used appears very good. Thank you. We'll be ordering a large garden table cover soon.
It was a bit time consuming to get set up and to set up an account and pay for the cover but the time spent getting the dimensions of the cover right were worth it. The product quality is great
The website was very easy to use and the quality of the finished product was great. It was made exactly to my measurments.
I love my new covers
They give my old looking furniture a new look
Will definitely use you again
Easy enough to place order hope the arrival is as good. Very pleased with the product fits perfectly thank you.
All good, whilst its a bit odd to order in feet inches when we are used to metres etc but its a great service, from India to UK in 1 week. Solid reliable product exactly what we wanted and needed for our new large garden Pergola.
Generally pleased with our experience as found it quite stressful doing measurements etc to get the sail fitting right.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Donald, We are sorry for the inconvenience caused to you while completing the payment. There are several reasons, such as the connectivity, too many open tabs, the current browser, etc. If you face any kind of issue you can clear the cookies, try to change the browser or try it after some time. Also, you can email us at sales@coversandall.co.uk with the browser details, which operating system you are using and a screenshot of the error. Our concern team will check and revert you back with the resolution. As your feedback is important to us we have passed the same to the concerned team to make the customer experience better. Rest assured, we are sure the products will serve their desired purpose. We appreciate your time and business.