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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Ordering them was a simple process and the delivery time was shorten by a week. Very happy with the make and so far they have been left out in rain and sun.
Absolutely brilliant. First class service right from making it so easy to measure what i wanted, including a choice of colours and finishes. Prompt delivery. Am so pleased, and will re-order additional items very soon. Thank you
After giving the wrong dimensions. Cover & all emailed me to tell me the measurements seemed wrong.
They could of just send the product to my dimensions. Thankyou and it arrived on time and is well made and fits perfect.
This was my second order from Cover & All and was so impressed by the quality of both purchases. The BBQ cover purchased was not only cheaper than the branded version, but so also fits like a glove and I am confident will last for many years
Very good, up until the use of this website! I wanted to be positive but did not wish to spend much time on this. Do not force potential customers to complete a minimum of 50 characters.
The service has been fantastic from start to finish from the initial enquiry through to receiving my said panels.
The dimensions aren't standard but the ordering system worked well and dimensions were double checked b the team before the order was completed.
Shipping was reasonably quick and the final product is of a great standard. I will be using again
I sent some pretty odd dimensions and the covers fit perfectly
Overall pleasant experience, very easy process from the order to delivery.
Excellent service, fantastic quality and well made item. Delivered quickly and very reasonable cost
Web site was easy to navigate. Chose style and specified dimensions. Product of high quality
Great - quick, cheap and good quality product at the end of the process.
Easy to order, very good quality and price, arrived on time and well packaged.
Found what I was looking for. Easy to order and a good price
Excellent. The covers arrived quickly, were exactly as described and fitted perfectly.
Excellent today. When I tried to place order last time, 2 different credit cards were not accepted, though other companies accepted them later the same day. Glad I tried again today!
Customer service was exemplary. The photos I sent to help describe my covers was a good idea and the speed I received them was quick. Really pleased will use again
Excellent Cover for the table on my boat to keep it dry and good tight fit.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Claire, Thank you for taking the time to acknowledge our efforts. We at Covers&All always work forward to offer products without compromising the quality of the material and ship out the same for on-time delivery. We use top-quality shipping carriers including FedEx, UPS, and DHL to provide the best service to our customers. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad that you like the product and received the same in a timely manner. However we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@coversandall.com which can help us to improve our rating and make the customer experience better. We look forward to delighting you again with your next order!