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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Excellent Cover for the table on my boat to keep it dry and good tight fit.
Excellent service and the cover was well made and fits perfectly, would recommend
Great service, easy to order, delivery was very prompt, covers fit perfectly and look great
Purchased six covers. Measured carefully allowing a few cm all round.
Arrived pretty quickly. Clearly made overseas (Mumbai) but not a problem.
Superb quality. Fit really well.
Really impressed with the product and service.
Easy to order cushion covers, measure and go. Good colour and quality
Good process and easy to follow steps through to the completion of the transaction
From ordering through to delivery was excellent. Communication and quality of items 5 star. Could not have bought better elsewhere. Exactly as ordered and delivered when promised
So pleased I came across your website. Table cover is excellent quality, not flimsy like a lot on the market, and made to measure too. Delivered a lot quicker than anticipated too. Definitely recommend your company.
Easy to order arrived on time and excellent quality
Excellent website easy to use and great value for money, hope we don't have to buy another one
Very good item arrived quickly good quality shame about the lack of colour options
Very pleased with the covers, they look to be of good quality, but haven't put them on yet so hoping they are correct size.
Easy ordering process, rapid delivery and the covers are great quality. Really pleased with them
Great website covering (no pun intended!) just about everything. Very happy with my good quality firepit cover although delivery is slow as the manufacturing appears to be done in India.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date