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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Item was as described and delivered quickly. The cover fits well and the print quality is good
Before my order was complete they contacted me and sent the pictures of my product back to me with some extra lines drawn on, asking me to measure a few extra parts. This reassured me that they really wanted to make sure they made something that perfectly fitted. True enough when it arrived it did, and I was very impressed with the fit and quality.
User-friendly ordering process
The manufacturing team went the extra mile to confirm whether the dimensions I had given accounted for the cushions
The covers are high quality
The whole experience has been excellent
Quick and easy to order and with me within a few days.
Couldn't be happier, absolutely amazing quality and they fit perfectly. Fantastic value for money. Very impressed. :)) )
Quick and efficient service. I was looking for something that would keep the sap from the overhanging trees off the table during the summer months as well as in the winter and this was perfect. Inexpensive and made to measure - perfect.
Exactly as ordered, better than expected. Many thanks
Excellent service & product seems to be great quality. Time will tell when it's been on my garden table a few months.
Arrived fairly quickly to say it was shipped from India. Happy with product, exactly what I needed
My outside seat covers arrived. They fit the cushions well. Very pleased with the result
Great experience from start to finish. Quality and workmanship premium. Looks superb - even my wife is happy!
I'm very pleased with the quality of my cover the only problem I had was with fed ex the are useless
Easy to order prompt and efficient service, cover is really good quality- very pleased with everything
Great website, super flexible. All possible combinations and of custom requirements possible to order.
Would be nicer if you have some more fabric options for the custom seat cushions.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Colin, Thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the product. We are sorry to note your disappointment with the shipping carrier. We use top-quality shipping carriers; however, Covers&All has no control over 3rd party couriers' performance. The same is mentioned on the website. However if you face any such issues, you can certainly contact our customer support team via call or chat. They will be more than happy to assist you on the same. We hope to please you again with your future order!