On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great website, super flexible. All possible combinations and of custom requirements possible to order.
Would be nicer if you have some more fabric options for the custom seat cushions.
Been looking for made to measure cushion covers for some time, but put off by the prices I was getting. What I found at Cover & All was significantly less! My experience from order placement to receipt and fitting has been top notch!
The cover was easy to order through the website and clarification of sizes was checked before production. The cover is a perfect fit; just what we were looking for.
Just missing details about the grommet dimension. Now I have a product to measure myself.
Arrived ahead of time and quality/look/feel is great.
We had some made to measure bench covers made as our seating was longer than average. The bench covers were manufactured in good time, there was a great choice of colours. The quality of the covers was great and they were a perfect fit for the cushions we'd ordered. Excellent service and have already placed another order. I would highly recommend.
Very impressed with the service and speed I received my cover. Fits perfectly!
Perfect fit for the outdoor patio table, extremely easy site to navigate and product arrived safely and quickly…. No issues at all.
These covers are fantastic! I wasn't expecting much but they are high quality covers. I would highly recommend using this company.
Bought a cover for a chiminea that sits outdoors all year. Very very impressed with the quality and that the price point is on par with the quality.
Easy online ordering. Loved the custom options - fabric, colour and size. Nice touch with the message printing on the side too. Love it.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date