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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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After some too and fro on dimensions they made the cover quickly and it's a great product
The item is of good quality. Quite heavy actually. That is good. A slight disappointment is that the item was delivered 14 days after the order was placed. That is slow in today's world.
My shopping experience was very good, very easy and delivery was quick.
I did think the blue colour I chose was different to what It looked like on line but it was still very nice.
GREAT SITE EASY TO USE.
I requested a very specific shape and was contacted before production to double check everything was as it should be. Turned out great. Very happy.
Really good service, doubled checked my order before customisation then arrived promptly.
Very pleased with the quality too.
Would definitely order again.
Very quick delivery and easy to order. Postage was by Fedex though which meant that unless someone was home it couldn't be delivered which was a pain and had to go to a neighbour.
Bought a cheap table cover for our seating last year that didn't fit well, but kept the bird #### off. It hasn't lasted so thought Id try a made to measure from good quality material.
It fits well, is 100% waterproof and seams good quality. Time will tell, but am happy with my choice so far
Site was easy to navigate, the free swatch of products was a very good way of seeing your options of material and colour
Very good service and products. Would have no hesitation using again.
My experience with Cover & All was excellent. Covers fit really well.
Easy and quick to order and the quality was great but I was disappointed to find out that my order was made in India and travelled thousands of miles to get to me. I foolishly thought that I was ordering from a UK company and it would be made here and your website did not make this clear to me
Samples received very quickly. Not ready to order blinds yet but would have no problem with this company when we're ready.
Good no fuss. Item arrived within a week. 50 characters is far too much and not necessary.
Very straightforward and I was so grateful for the designer querying my measurement as I realise it would have not fitted properly-thankyou
Excellent quality, highly recommended. Delivery on time, no issue whatsoever.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Alan, Thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We are glad to know that you are happy with the received product. We are sorry to note your disappointment in regards to the delivery. However delivery will depend upon different factor like product, quantity, shipping method etc. If customer require the product on an urgent basis, they can select the shipping method as per their urgency and our team will process the order accordingly. Upon checking the order details, we can see that product has been delivered 1 day prior to the actual delivery date. However as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.