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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Would have been pleased with cover but disappointed because it came stuffed into a small bag and has been left covered in wrinkles
Fantastic website easy to use and ordered my lovely sunshade daily for the hot weather! Fits perfectly and very well made
Quick and easy ordering. Well packaged. We'll definitely recommend and use again
Custom cover ordered and delivered in a prompt time and a great price.
Excellent product and service, thank you… it's like having a new patio set.
Excellent product, timing and price... Thank you for the quick delivery
I ordered a made to measure hot tub cover to protect our tub from the elements. Although it was more expensive than the cover sold by the hot tub company it is far more robust and will last. It fits perfectly and is top quality.
My seat pads with covers are fab! Just what I wanted after so many failed attempts with buying bog standard ones. Very comfortable and extremely well made!
Excellent, called back when they said and questioned my design and improved it
Well made and good fit, fabric is very substantial the only downside is that it is quite unwieldy
They were extremely thorough and made sure the item I requested was absolutely the correct dimensions before moving forward, had they not been i wouldn't have found some of the initial errors I made.
Having visited our daughter in Canada, we realised she needed new covers for her garden furniture…. Could not find any in Canada that didn't include the cushion, or that didn't cost an absolute fortune. So pleased to have been able to have covers made to the exact measurements required and in a choice of fabric. They are now on their way to Canada, I'm sure she'll be very happy with them too.
Easy to order, great customer service, great product, would recommend and use again
In the ordering process there was endless clarity of the dimensions of the furniture. I provided photos, the web link from where I purchased the lounges from with the details of the dimensions and photos. I supplied additional photos of the display model and gave my measurements. However, I was repeatably asked to confirm the measurements. I found this really frustration.
The upside is it was well worth it, the covers fit like a glove - curved back sofa and armchairs, the material and tailoring is of a high standard and I am thrilled with the purchase. Thank you Covers & All
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members