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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Very thorough with the taking of the measurement s and we are very pleased with the result.
Quality products at a reasonable price, with attention to detail during ordering stage. Products delivered within timescales given. Courier used was FedEx. Would thoroughly recommend!
The items arrived a little earlier than expected and we are very pleased with the covers.
Straightforward ordering process, item delivered on time, no issues with quality. Would recommend and use again.
I was struggling to replace my fire pit cover and had no alternative other than to have a bespoke one made. Very easy process and very happy with what has been made. Can't fault it and delivered sooner that expected.
Excellent service. Cover eas perfect for the job intended and delivery in under 2 weeks
After searching for replacement outdoor rattan seating covers I decided to try Cover & All and I am so pleased I did! Simple to order, fantastic quality and speedy delivery (well packaged). Definitely worth the money, my covers fit perfectly and look great.
I needed a small cover for a machine to keep it clean.
It was well made sturdy and ample size.
I would buy from again.
Excellent service and good quality seat covers. Would recommend, although the covers are not made in the UK.
Disappointing. I thought I was buying a seat but ended up just with a cover and even then the colour was much darker and more blasé than expected.
Hi Sharon, We are very sorry to learn that your Window Seat Cushion Cover does not fit as desired.
Each cover is handcrafted by meticulously following the measurements and instructions you provide. The measurements entered on the order are listed in your order confirmation email. Regrettably, colors are notorious for looking different on a digital screen based on the display settings and some variation is possible. We certainly empathize with your situation and understand that when ordering online, such unfortunate misunderstandings can occur. If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helpline. If you have any further concerns, you can reach out to us at feedback@coversandall.com.
I am really pleased with arm covers although placing the order in first place was very frustrating & painful
Hi Nicola, We are glad that you like the product we offer and sharing your honest feedback with us. Though we make great efforts to deliver high-quality products and superior customer service, we understand that there is room for improvement. Your feedback is important to us and we have shared your comments with the team and hope you will see an improvement in the future. If you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helpline.
I was very pleased with the replacement covers for my outdoor sofa. It now looks as good as new. Wish we'd found covers & all years ago!
Easy to select size, colour and order.
Made getting the correct size a breeze.
Firstly the covers came from India not the UK. But still the delivery was fast especially with a custom order! Honestly the quality of these covers, and I bought two different materials, are absolutely brilliant and they fit my furniture pads like a glove. I ordered a pair of tie ons too,(which I was a tad reluctant due to them always snapping off in the past)but honestly these ones are staying intact, I have never seen or owned such a strong tie on pad! I am actually so impressed I'm ordering more covers for the rest of my garden seating. Good thick strong covers made to measure at such a fantastic price.
Ordered patterned outdoor cushion covers for bench seats on my boat. They arrived sooner than stated and are great quality. Look great. Really pleased with them. Only minus is that the colour is hard to tell on the computer screen and they are more green than they looked online. Still pleased though
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hi Jeff, We are glad that you like the product which we offer and if you have additional comments or questions, please feel welcome to reach us via our 24x7 phone or chat helpline.