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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I chose this provider as they could do a bespoke cover. I ordered it online and paid the quoted price. I received many requests for additional measurements via emails and phone calls. The staff seemed very pleasant. The price then however went up. I was surprised by it but went ahead. The cover arrived very quickly after the order was finalised. It fits perfectly, seems well made, and is nice colour.
Excellent quality and exactly what I ordered. Delivered within the promised time frame too. I have recommended this company to friends already.
We found the website easy to use. We ordered one item to check the quality, and now we will order the other covers we require. Very good quality cover and the fit is perfect.
Really pleased. Arrived a lot sooner than expected. A perfect fit - great quality and value for money.
Thank you
An easy process to measure and order the cover. Good choice of colours and materials and a superb BBQ cover arrived quickly and well-packed.
Easy to order with full explanations given for measuring and choosing the appropriate material.
Excellent communications provided with delivery details which were completely accurate.
Items came on time and as described
Cant fault them
Quick and easy to order service and delivery excellent. Made to measur cover for my fire pit fitted perfectly
Needed to outdoor chair cushion covers, non standard sizing. Easy to order and was pleased to see that the actual product was very good quality, even the husband was impressed.
I had never used Cover & All before and I was surprised at the quality of the product for the price. I would definitely use again.
Great custom made cover for a unique piece of furniture. Fits perfectly and will protect against the elements..
Purchased to give a small patio a bit of shade cover from the UK sun, smooth operation from start to finish with no issues to overcome
Made to measure gazebo cover. Looks to be of good quality and should last some time, quickly made qand delivered and at a good price. I will use these again for other covers I need.
One of the most competitive prices on the internet. I needed a bespoke triangular shaped sail / sunshade. Simple 'design your own' was easy to use. Material is good quality, eyelets are very strong. Delivery was fast.
I may have missed it on the website but would be an idea to offer additional eyelet / tiedown rings along the edges if required for additional security.
I ordered covers for my garden (sofa type) furniture. Covers were great quality and fitted perfectly. I had taken the opportunity to do 3 long cushions for seat, back and foot rest rather than lots of individual cushions and as a result the ties I added as extras were not quite in the right place. However I think this was my oversight and a result of trying to save a few pennies by going for fewer but larger cushions.
Generally I was very impressed by easy of ordering, quality of received item and delivery.
Very easy to select the right size and zip position on the website so when the cover arrived, it fitted perfectly. Material just as described and perfect for what we needed for an outdoor daybed. Cover arrived earlier than the expected delivery date, so that was a bonus.
Excellent service from Covers & All. They took the time to confirm my measurements by using photos & detailed drawings of my item.
Cover received in good time of great quality & exact fit.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hello, Aleksandra. We apologize for any inconvenience this has caused. Your entered measurements on the product page determine our prices. Because the measurements were altered, the cost went up. We are pleased that the cover fits perfectly. Contacting our customer care is always welcome if you have any queries or worries. We are accessible every day of the week, round-the-clock.