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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Great service
Good communication to check sizes satisfactory
Given final design to approve before manufacture
Good quality product that fits well
Recommended +++++
Very easy to supply sizes. Material quality very good. Order easily tracked. Well packaged.
Very please with my covers, came before the delivery date, so pleased l have ordered some more.
Very easy to use website and they did exactly what they said.
Excellent chair covers.
Thank you
Great to know someone checked my measurements and clarified them before the order was made. Really pleased.
Prompt delivery. A quality product.
The product met my needs for a garden "water slide extension" for use with my existing garden slide for my two grand-children. The cover is placed upon a long rectangular frame (3m x 0.8m) made from 40mm diameter plastic pipe and is "pegged" to the lawn with aluminium tent pegs.
I thought it would be an issue coming from the states far from it, it arrived sooner than some products from Ebay, would recommend these covers they are 10x better than the expensive covers that you get from Garden Centres, would highly recommend the BBG cover as air vents are fitted as standard.
Excellent service from Covers&All in makiing custom-shaped covers. However, delivery by FedEx less than perfect as no way of changing their delivery date and time.
Very pleased with the process good communication and pleased with product
Not the conversational order. Was treated with respect. And doubled checked my order before commencing.
The team made me a perfect cover for my FirePit! It's so well made and shipped so quickly and at such a good price… I was certain something wouldn't work, but it was like a dream! Highly recommended!
Perfect, they communicated with me numerous times sending professional drawings with dimensions to ensure I had given them the correct info for my seat cover. Attention to detail was perfect as is my seat cover
The guidance on how to measure for the cover and the ease of use and options on website were great. Cover when it arrived fits perfectly. Quality seems very good, at this stage I can't comment on how well it will last, but looks very robust.
The team contacted me at least 4 times to check measurements were correct and the cover they made fits perfectly. Thanks guys.
The cover fits well and is strong, and weighty enough to stay put even when it's windy
Site was easy to use and after measuring my cushion I entered the size I needed and what details I wanted and couple of weeks later it arrived. Great quality and fit. I would use again
Ordering was easy. Covers came within a few weeks. They are really good quality. They fit perfect and look amazing.
Good quality covers, perfect fit, arrived quickly highly recommended
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date