On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Desperate to cover an oblong garden table with an existing central parasol (too old to scramble up to remove it each year!) I had given up and decided to buy a rectangular cover. Cover & All ask you to include a photo and this resulted in requests for extra dimensions which means I now have a perfectly fitted cover with 'velcro' tape on one side for the parasol hole. Brilliant service and EXACTLY what I wanted!
I liked the website. The sandpit cover doesn't come with fixings. The cover is waterproof. Delivery took longer than expected. It's called Cover & All UK but label says Made in India.
Very easy website to use. The covers are just what I needed for my extra tall garden furniture. I would definitely recommend this company to others.
Contacted covers and all and was very surprised with the speed of response. No phone call, everything managed through website chat. Sent them
A sketch, got a CAD drawing back, confirmed all was ok and two weeks later the cover arrived. Dimension perfect and as described.
Easy to measure, easy to order, good choice, great quality. Really happy.
Excellent service. Easy to follow instructions on measuring for bespoke covers. Have used twice now and been most impressed
Ordered a custom made bag for a buggy. Measurements give and bag arrived……. Perfect
Overall I have been satisfied, prior to purchasing your cover. L purchased a much lighter version from a competitor there's had a silver heat retention lining on the inside which was a nice touch.the over all quality of yours was far superior, but that would have sealed it for me. I will use combination of both for winter & lighter one for summer time.
Apart from having to convert all measurements from cm to inches, the website ordering process is easy to use
Quick turnaround, great options to customise zip/ties etc and well made in terms of fit and finish. Fabric looks like it'll last a while, will be back if/when they need to be replaced!
Good service to get a cover that exactly meets your simple needs.
Circular cover is perfect.
Rectangular cover was quite awkward to stretch over the table - shouldn't be a problem because it's only going to put on and removed once a year.
Didn't realise the orders were being sourced in India- not a problem but longer than expected to arrive
Yes good but not the same service with everything you order as I sent wrong measurements my fault. But did not ask for picture and if they did they would have picked it up
All very professional and easy system to use when confirming our item
Second time I have ordered from this company & each time I have been very happy with the speed of delivery & quality of the covers. I chose the strongest material & it is far superior to any other cover I have seen on the market or used before. I thoroughly recommend these covers
Very good - sample well received (albeit a little slow)
From start to finish the service was impeccable and from the early exchanges aimed at trueing up my measurements you got the sense they wanted to supply the best product available. We chose custom made covers for our garden sofas and hanging chair and the end product is simply of the highest quality. They look good too which can't always be said for covers. Would use again and highly recommend
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date