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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent service. Provided measurements and pictures for custom made covers and after clarifying a couple of additional dimensions with the team was provided with covers that fit like a glove! Very impressed.
Laura was super helpful over the chat and sorted out the details of the bespoke cover design. Received it and it fits perfectly. Very happy with the quality of the cover.
These bespoke sized covers all arrived and fit perfectly. The quality exceeded our expectations and we are really impressed with the detailing. We would highly recommend. My only slight irritation is having to take the measurements in inchs when centimetres are the standard unit of measurement in the UK.
Great range of options available however working in Inchs instead of centimetres is rather outdated
Excellent quality and great service. The bbq cover looks very durable, so fingers crossed it will survive the winter months for several years to come
A very helpful site to use. Nice descriptions and recommended use.
I really liked using it.
We got the covers after a quote to have our campervan cushions recovered locally was nearly £500. We got all we needed from covers and all for £99 delivered and they are awesome. Would recommend to anyone.
Covers exactly as described, good quality and fit. Very pleased.
Came across this site, able to order covers exact dimensions at a reasonable price at end of season. Easy to order, kept advised of likely delivery date and in fact they turned up early. I haven't put on seats yet but quality seems good, better material than original seats!
Brilliant customer service and delivery quicker than expected
Easy to use site measuring clearly explained
We haven't yet tried the product,
Excellent service, arrived quicker than expected. Worth the money, very good quality. We hope it lasts
We ordered on line a table and chair cover using your Web page it was easy as fhe page led you through the measureing¹ the size and all information. We received the covers inside the delivery slot. They were a permit fit.
All quite straight forward so far except entering address. Format is not straight forward for uk addresses.
Excellent product…………………………………. Good delivery…………easy to navigate website
Initial measuring discrepancies were solved and were agreed by me but were not acted upon. Further phone calls eventually got the order processed. However, now I have received the covers they are excellent with good quality covers and a good fit. Overall very satisfied
Hi Ken, Thank you for your feedback. As we are in a custom business, we always try our best to provide the customized cover same as per product requirements. Considering our team were reconfirming the measurements so you will not face an issue with the final product. As per the last conversation over the call with the design team, our team has sent the revised mock-up with the new depth measurements. Unfortunately, we did not get any response for so long. However, we can understand your concern and as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the final product, and it fit well. We look forward to serving you again.
Really happy with the quality of product and service from covers and all
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jason! We are sorry to hear that you have had trouble using our website on phone. Though we have worked hard to make the website as user-friendly as possible and we certainly understand there is always room for improvement. Since the website includes detailed design features, we recommend using it from a Laptop, Desktop, etc. Please feel free to contact our 24x7 customer support team via call or chat in case of any additional help you may require before or after placing the order.