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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Extremely easy to order made to measure outdoor covers - prompt delivery. Very good quality - would definitely recommend.
The quality of the material was excellent and fitted exactly where I needed it.
Easy to order, quick delivery, and great product! The cover is very thick and hard-wearing yet flexible and easy to fit over the outdoor sofas. Amazing!
I had already ordered a cover from here for a 2 seater patio seat and was pleased with my purchase so I ordered 2 covers for the single seats too. They arrived ahead of the original delivery date. These both fitted well too.
Very easy to use and well laid out website wasn't completely sure of some of the options so gave them a call spoke to a very nice and extremely helpful person placed the order with confidence item arrived on time and carefully packaged the cover was of very high quality and a perfect fit and a very nice colour fitted the cover straight away it looks great and it has protected and shed water during some very heavy rain
First class product at a good price from a professional company very pleased thank you
Great quality made to measure covers that really fit. This autumn and winter will be the first test but they look and feel as if they will do the job.
Easy ordering procedure and fast delivery. I have ordered before and not been disappointed at any time.
Very good value and well presented on line
Highly recommend
Ordering could not have been easier, simple Web site to use order delivery quicker than stated..
Was a little hesitant at first given the cost however a very wise choice. When order and measurements submitted it was checked and and questions around specific measurements was relayed back. When all confirmed I was kept informed of progress. Cover arrived as scheduled and was of high quality. DO NOT bother with cheaper Amazon covers, done that and lasted no time, pay a little more for a guaranteed high quality cover.
My order arrived as planned, it fitted well and was good quality
Attention to detail was brilliant. The design service was meticulous to get the perfect fit with feedback asking for specific measurements. The final product is of great quality. I am very pleased and will certainly use Cover & All again.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date