On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great cover - exactly what I needed. Covers used as side protection for a log store
Very quick and great quality. Easy to deal with. Very well priced
I am always hesitant sending off measurements and getting lost in on line orders, but no need to have worried as the direct contact with Covers & All, their hand-holding and care to ensure my queries (and theirs based on my dodgy measurements!) were shared and resolved. I was kept in the loop throughout the very speedy process of delivering some superbly made, quality covers for my garden furniture. The website, product offerings and thought behind this company deserves continued success... a great find and one I will recommend.
Very pleased with the cover for my curved garden seat.
Great, easy web site and the delivery was earlier than expected
Easy to use website and product info. Kept up to date at all times.
I ordered a custom size cover to go over an outside fridge for the winter months. The service team checked my dimensions and confirmed everything before the cover was made. It was made and delivered shortly afterwards, and it fits perfectly!
The web site instructions on measuring were spot on. The made to measure product arrived earlier than expected and our patio furniture is now ready for winter. Quality of the product is good and it fits very well.
The process was a little long winded due to the nature of the curve on one off the settees. Back an fourth with measurements.
But I understand they want to get it right.
Just a little tight but it covers an that's the objective the other one is lovely on the L shape settee. Quality material by the feel.
Test of time will tell me if they really do stand up to the elements. Over all really happy.
This made to measure table cover arrived on time and measured exactly to the dimensions I submitted.
Would highly recommend this product.
Really great experience. Easy to follow instructions for measuring, and a great product.
Arrived earlier than expected. Well made, looks good
Great easy website to place orders. Product looks like we've just been looking for.
Ordered a waterproof cover for my Kadai - fast delivery, perfect fit, cover looks robust and well put together.
Many thanks
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date