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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very easy to use - superb service and quality. Very happy with the custom covers
Excellent website and easy to navigate, but limited range of fabrics for cushion covers
Cover came quickly, looks good, brown is so much nicer than black in the garden
Very prompt delivery. Items are well made and strong however there is an issue with two chair covers which have been made with the wrong panels. Problem is currently being reviewed by the supplier.
Precisely to our specification. The cover looks smart and fits perfectly. We wish we had ordered one before the old one became so tatty. Good value and highly recommended.
Got the product a week early, this has made a huge difference as really pleased with my purchase.
Very responsive and thorough about getting the correct measurements. Item delivered faster than anticipated.
Very impressed with communication during purchase and the covers - they are perfect
Good service so far, great delivery and the product appears to be good quality
Wanted one cover for 2 Lutyen chairs. Covers & All offered a great service and even asked for an extra measurement for a fully bespoke fit. Highly recommended.
Really impressed with the quality and super speedy delivery. Was just what we needed and came with a nice storage case which we will be using during winter. Would use again and also recommend to friends and family. Very happy customer.
Easy to follow took measurements and filled in the boxes and straightforward to checkout.
Website difficult to use and sorry to say difficult to understand person on phone due to accent. Sorry
Simple order process and able to make payment quickly and easily. Followed up to make adjustments based on photographs sent when placing order.
The second time I have used your service and been very happy on both occasions. Thank you
First class in every respect. Just filling g this ro get 50 characters Need to alter this daft constraint
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alan, we are sorry for the inconvenience caused to you while placing an order and sincerely apologize that our service does not meet your expectations. Though we have worked hard to make the website simple and easy to follow, we understand that there is room for improvement. We would request you to elaborate on the issue and write to us at sales@coversandall.co.uk so, we can get it checked and prevent it from happening again. Furthermore, we will surely address your feedback to the customer support team to make the customer experience better.