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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We had initially selected the wrong type of material that was picked up by customer services from the photo. They helped us select the correct type required.
Easy online purchase, clear instructions delivered in timely fashion.
Easy website to use. Simple explanation for measuring, easy methods of payment. Got the covers and they are all good quality and fit perfectly
Good product & service. On the website it was difficult to find more information on tie downs.
Some of the measurement lines were obscured by the number label so difficult to decipher.
Was difficult to find more information on tie downs.
Some of the measurement lines were obscured by the number label so difficult to decipher.
Will use again 10/10 best products for my seating. Quick delivery, great fabric choices too.
Covers & All provided an excellent service and messaged us to clarify exactly what we were looking for. It's arrived and it fits perfectly.
Over the moon with my order, will definitely recommend, fits perfectly and looks amazing
Many thanks
Very professional service, perfect product to protect my patio table from the weather and bird droppings.
The material feels sturdy but I'm not thrilled by this made to measure cushion cover. I sent my measurements, with photographs of the measuring tape but this is very big. Few inches of room at the end and the depth is massively off making the cover just look very baggy.
The item did arrive before the delivery date though.
I'm more than happy with the products I ordered from Cover & All UK. The fabric is excellent quality, the covers that I ordered were made to measure and the tailoring of them is fantastic. I'm a very happy customer thank you.
Needed new covers for outdoor sofa as all zips had broke found this site took a gamble measured a lot got it right they arrived within 2 weeks really pleased with them
So easy to use. You select the type of skylight you have. The fill in the measurements and pick colours or extras you need.
Very professional with clear guidance by diagram on what measurements to provide. They Reconfirm the sizes with you. End product has three quality levels and I chose toughest level as normal off the shelf deteriorate within 2 to 3 years. The cover produced fits perfectly and appears to be likely to have a much longer life the off the shelf types. Worth the money by a long shot however only time will prove that.
The order was easy and the measurements were checked with me. Delivery was prompt. I would use them again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jade, we are sorry to note your disappointment with the product received. We at Covers&All always look forward to offering the product same as ordered. Upon checking the order details and shared images, we can see that the measurements that you have provided is little larger than the actual foam measurements. It has not been measured correctly from edge to edge to edge and we have mentioned on the "How to Measure?" instruction on the website that customer need to provide the exact measurements. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to provide the best possible resolution on the same.