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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My experience with Cover & All was seamless from start to finish. It was easy to calculate the sizes I needed and the quality of the product is excellent. I will be a repeat customer.
Several queries from cover & all as they knew we had not measured properly.
I ordered a BBQ cover and provided all the measurements with a photograph as requested, however, the tab were concerned that something wasn't right so I was contacted to validate the measurements and send some additional photos. A lot of companies would have just sent what I had originally requested so I was very reimpressed that they validated everything before producing my order.
Had to add fabric to make it fit and why a min of 50 charictersin this section
Quick and easy website now just got to get the foam to fit inside it now
I have been struggling to find a replacement cover for my fire pit so was thrilled when I found this site and it's been so easy to use and order from.
Customer advisor helpful with choice of fabric at point of purchase.
Quick & simple process to follow. Covers are exactly what I wanted & at a very good price.
Just what i was looking for, did try to get free delivery. No option until after order Shame.
Products were both high quality and an excellent fit to the measurements provided
Cover fits perfectly. Process to get sizing right was straightforward, helpful suggestions made. This was despite my roof lantern being a bespoke shape and size.
Extreme satisfied with my customised L-shaped waterproof cover for my garden seating!
Good quality product but service awful. Kept enquiring about sizing and now doesn't even fit.
Very pleased - liked how you could give exact measurements so bespoke, was good value and high quality
Well made, good quality and better than I expected.
Very good website and customer service during ordering process. Very happy with the custom rear seat cover quality
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Paul,
We greatly appreciate your review. We apologize for any confusion or inconvenience that may have arisen from your recent experience. We'd like to highlight that the size guide is prominently featured on the product page, providing a more precise understanding of the dimensions. We recognize that this detail might not have been immediately apparent, leading to the misconception that the two sides were identical. We sincerely apologize for any misunderstanding that may have resulted.
It's important to emphasize that we have meticulously adhered to the specifications as outlined on our website and in your order.
If you require further clarification or have any additional concerns, please don't hesitate to contact us. Thank you for your understanding.
Best regards,