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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
671
value
17
shipping
17
quality
3,440
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14,802 reviews

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GB
1 review
0 helpful votes
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Cushion covers
May 10, 2021

A little longer wait than expected until I realised that although it is a uk company the items were shipped from Mumbai

Date of experience: May 10, 2021
GB
1 review
1 helpful vote
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Awful
June 9, 2021

Absolutely awful. Promised these covers by the end of April, still not turned up, if I send emails they just come back saying the address doesn't exist

Date of experience: May 10, 2021
GB
1 review
0 helpful votes
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Bad bad bad service
June 9, 2021

Really bad service. They don't believe you. They keep asking for photos and measurements and photos again an again to validate your complaint. Shoddy workmanship. Pretend they are in England but are in India. Use at your peril.

Date of experience: May 10, 2021
GB
1 review
0 helpful votes
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I ordered a clear curtain and we love it. Customer service was excellent too and the curtain is great quality and a great price; we will now be ordering all the covers for our garden furniture through Cover & All. Great to have a UK company producing such great quality and wide variety of products. Keep the flag flying for British businesses!

Date of experience: May 10, 2021
GB
1 review
0 helpful votes
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Has not arrived, very late!
June 9, 2021

Extremely long delivery time, not even here yet! So what else do you need to know?

Date of experience: May 10, 2021
Isle of Man
1 review
0 helpful votes
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Bespoke cover for firepit
May 9, 2021

The team really made the effort to understand the dimensions of my firepit which is a very unusual and unique shape. Product is a good quality and looks built to last.

Date of experience: May 9, 2021
GB
1 review
0 helpful votes
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Bespoke bench covers
May 7, 2021

Product seems very good quality. Excellent fit. Very happy. Order was slightly delayed but in current circumstances totally understandable.

Date of experience: May 7, 2021
GB
1 review
0 helpful votes
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Excellent quality
May 6, 2021

Very thorough process with the supplier double-checking each measurement before completing the items. The product itself (cover max for table and l-shaped chairs) is excellent quality.

Date of experience: May 6, 2021
GB
1 review
0 helpful votes
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Excellent quality custom cushion covers
May 5, 2021
Updated review

Easy to order. The covers produced are very well made from good quality fabric.

Date of experience: May 5, 2021

Easy to order
April 1, 2021
Previous review

Easy to order

Date of experience: April 1, 2021
GB
1 review
0 helpful votes
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Good fabric
June 4, 2021

Good waterproof fabric. One brass ringlet missing and a little oversized. Ideally a draw string would have been provided. Delivery took longer than expected but we didn't realise it would be shipped from India.

Date of experience: May 5, 2021
GB
1 review
0 helpful votes
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Great product/service
May 1, 2021
Updated review

Excellent service hope the product is as good as the service

Date of experience: May 1, 2021

Excellent service hope the product is as good as the...
April 9, 2021
Previous review

Excellent service hope the product is as good as the service

Date of experience: April 9, 2021
GB
1 review
0 helpful votes
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Excellent service,
May 1, 2021

Quality product. As expected. Whilst 5 stars I did think it took a little long to arrive, however I knew it would be worth it and it was. So worth the wait.

Date of experience: May 1, 2021
GB
1 review
0 helpful votes
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Excellent service & product
May 1, 2021
Updated review

All very straight forward, received on time, and very pleased with the cover

Date of experience: May 1, 2021

All very straight forward
April 12, 2021
Previous review

All very straight forward

Date of experience: April 12, 2021
GB
1 review
0 helpful votes
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Excellent Cover
May 1, 2021
Updated review

Very easy website to use. Excellent quality cover, good value.

Date of experience: May 1, 2021

Very easy website
April 10, 2021
Previous review

Very easy website

Date of experience: April 10, 2021
GB
1 review
0 helpful votes
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Brilliant service
April 30, 2021
Updated review

Fantastic service and great quality, would not hesitate to recommend

Date of experience: April 30, 2021

Fantastic service and great quality, would not hesitate...
April 13, 2021
Previous review

Fantastic service and great quality, would not hesitate to recommend

Date of experience: April 13, 2021
GB
1 review
0 helpful votes
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Lack of customer care
May 30, 2021

The product was order then we got a email saying shipping was delayed to the 19th of April no product arrived check system no update about new delay. When I contacted them it was me doing the chasing, informed again products delayed, complained and ask for compensation or good will gesture but not interested finally came a week later. Will not use again

Date of experience: April 30, 2021
GB
1 review
0 helpful votes
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Perfect cushions for the summer
April 30, 2021
Updated review

Very quick and efficient process. They fitted perfectly and I was very pleased with the quality of stitching especially the zips

Date of experience: April 30, 2021

Very quick and efficient process
April 5, 2021
Previous review

Very quick and efficient process. Hope the goods will be as successful

Date of experience: April 5, 2021
GB
1 review
0 helpful votes
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Perfect fit for curved sofa
April 29, 2021
Updated review

Easy website to use, great follow up questions and the quality is perfect

Date of experience: April 29, 2021

Easy website to use
April 5, 2021
Previous review

Easy website to use

Date of experience: April 5, 2021
GB
2 reviews
0 helpful votes
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Outdoor curtains
April 29, 2021
Updated review

Easy to order online, very quick and efficient service

Date of experience: April 29, 2021

Easy to order online
April 16, 2021
Previous review

Easy to order online

Date of experience: April 16, 2021
GB
1 review
0 helpful votes
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Attention To Detail-Excellent Fit
April 29, 2021
Updated review

I wouldn't describe it as an easy process.
Though the result is excellent. After several exchanges post ordering and photos We have Perfect fitting covers for my out door furniture. No need to take the cushions in each night. The Cover fits perfectly with them on. And in my opinion good value.

Date of experience: April 29, 2021

Easy process to order
March 22, 2021
Previous review

Easy process to order

Date of experience: March 22, 2021