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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Really difficult to find the cushion shape I wanted. The "1inch allowance" was very confusing even after a web chat. I ended up giving the exact dimensions and it turned out fine.
Amazing service beautifully made covers which fit perfectly to all chairs and table with leg tags to stop covers riding up in the windy weather
Can't fault this company
Excellent value for money as the quality is amazing service was brilliant, checking all measurements and very fast delivery.
Covers&All were very helpful. We worked together over several iterations of the design to make sure it fits the shape of the boat. The cover arrived a few days after we agreed the final design.
I would use this company again if I need another cover.
Excellent quality covers and very fast delivery. Came before scheduled date. Very pleased with covers, highly recommended.
Easy to order, arrived within 2 weeks, very pleased
The website gives great instructions for hire to measure the size of cover required. Great communication while the cover is being made. Super fast delivery.
Excellent service, good quality cover replacement if required would certainly use again
This company quickly sorted a hiccup with its chosen delivery company. The well-wrapped parcel arrived safely, the contents intact. We are happy with the set of 3-piece suite set of covers and the table cover made by Covers company.
Ease of ordering, quality product and made exactly as requested - no complaints whatsoever.
Website is easy to navigate and options together with prices are simple and clear. After ordering the email communications were great. First I received an estimated delivery date. A few days later this was brought forward by 3 weeks (order to delivery was 15 days). Fedex completed the transaction with a spot on delivery.
Grand only I assumed by ticking boxes for material and colour@ the start
the rest of my items would have been the same. Because I spent so much time double checking sizes I neglected the fact that each item was a diff material and colour thus my curved unit has 4 diff shades and strength of material. My own fault!. Quality of each item and fit good but looks wrong
Easy instructions re measurements order placement straightforward. Good site to navigate
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Judith, we appreciate you taking the time to post this review, and are sorry if you found navigating our website difficult. While we have tried maintaining specific pages for some of the major cushion types or designs, we understand that accommodating every possible shape or design is a difficult ask; hence we are sorry about that. Please note that of all the products on offer the cushion covers are made to exact measurements provided ( i. E. without much of an extra leeway), as otherwise it could pose a fitment issue and spoil the aesthetics of the item. We hope this statement helps clear any doubts you might have. Regardless, we are happy to note your satisfaction with the received goods. Thanks for shopping with Covers&All.