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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Quick and efficient service. Covers fit perfectly and colour perfect
The outdoor cushion covers I ordered are even better than expected. Custom made to our requirements and the quality is exceptional. Thank you so much
Hate it when vat is not included in the original price shown. We all have to pay it so better to put the amount up front
Hate it when vat is not included in the original price shown. We all have to pay it so better to put the amount up front
We ordered a made to measure vinyl curtain. The measuring instructions and options for perimeter rings/velcro etc. were very clear. The product arrived within 2 weeks of order, exactly to specification.
I was so impressed by the cushions I ordered earlier this year, that I've ordered some more for some old rocking chair cushions. Easy to order and arrived very quickly. Wish you could order in cm not inches though!
Easy to order cushion covers. Wish it were in cm not inches though!
Good to be able to custom size. Good quality product and great service
Great customer experience, I changed my order 3 times in one day and it was no problem! Item arrived on time and better than expected. Would not hesitate to buy again or recommend.
The company were very helpful with the measuring, and made sure my measurements were correct.
Although this was my second attempt ( I must have given the wrong measurements with first order so double check!) I'm very pleased with my outdoor table cover. Well made, fits well and second order was very quick in arriving
Site was comprehensive, and still easy to navigate and find what i wanted. It was very helpful with sizing guides and options, introducing ideas i had not thought of.
Great site, helpful, informative, easy to navigate
Ordering no problem, as was asked if the sizes WERE correct and checking one was wrong.So good that the company is making sure. I was confused with the address of the company as it says its a holding in company in the UK, so I called them and a lady explained that the covers are made in Atlanta.
So how is it the package came from Asia?
My item was not made to the size l had requested. The item did not have any leeway ( as promised). The customer service was distant. Getting info from this firm was difficult
Dissatisfied with the product and very dissatisfied with the response when complained
Tony, we are sorry to note your disappointment with the order. Sadly, the order confirmation email suggests that the tiedown opted for the umbrella/parasol covers was split velcro with grommets; hence, the cover was made per the ordered specifications. Covers&All reserves the right to make alterations to its website, content, promotions and terms of use from time to time, but we surely go by the record and do uphold a request or rectify an error subject to the evidence available in our records. Unfortunately, as there is no indication of a zipper being requested for the said order, we are unable to offer a free replacement with the zippered tiedown or a refund to any degree.
Dissatisfied with the product and very dissatisfied with the response when complained
The whole purchasing process was easy and the cover was delivered on time & well packaged.
Details were easy to follow, goods arrived in good time and were of excellent quality. Will recommend the company to anyone
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Diane. Thank you for reviewing your recent Coversandall purchase.
The price shown on the starting page (i. E. the product page) does include VAT, and this is mentioned just below the amount. On the Cart page, the same price is split into product cost and VAT to give you a clear idea. If you check the starting page and the cart page, you will find the total price to be the same.
Our support team is available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order. We appreciate the opportunity to work with you. Thank you for choosing Coversandall.