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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The website was easy to use. The production process and delivery times were better than had been estimated. And the updates and tracking system were very useful
Hey Riki! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
You asked for dimensions in cm's and when you asked me to approve it came back in inches - twice - we go there in the end
Hey Barrie,
Thank you for sharing your feedback. We will definitely address this with our team as an opportunity for improvement. Your satisfaction is our highest priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure that your experience with us remains positive!
Website was easy to navigate, good updates about cover production and delivery.
Hey Manjit! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I bought a Lidl mini kamado and made a cabinet for it to sit in. In order to protect it from the weather I was going to buy a generic cover from Amazon but they all had terrible reviews saying they perish within a year or so, so after a bit or research I ended up on the Cover and All website… Really very pleased. Excellent fit (having used the tool on the website) an excellent quality material (having chosen the heaviest duty option) and outstanding workmanship. I chose the priority delivery option and it was with me in 5 days. With the 20% discount code overall it cost just over a hundred quid, which is a bargain for what I've got.
Hey Pat! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A diligent company. They wouldn't put the skirt into production untill the design had been checked over 2 or 3 times with me, no chance of a mistake being their fault. The skirt is great, it's very strong, all components are extremely good quality.
Hey Veronica! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
High quality products with exceptional service. Ordering made really easy. Highly recommend.
Hey Martin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I made a mistake when measuring but contacted Cover & All the day after & rectified the measurements. I received an email confirming them & again when the order was being processed. The covers are well made & in a strong fabric. I didn't ask for any extras yet the covers the ties that come with them are ample for me to secure the covers. I am extremely pleased with them.
Hey Jackie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thorough and reassuring measuring process, although the 5-7.5cm allowance means the cover is a little on the large size (but that's better than being too small!) No complaints
Hey Melanie! We are delighted to hear that you are pleased with service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Sue! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to use website and good customer service - plus they produced a good quality cover that was an odd shape and size, perfectly!
Hey Joanna! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy website, haven't had to use customer service or return anything
Hey Morris! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very easy to order on website, delivery was much quicker than advertised. Cannot fault the product or service one bit. Thank you
Hey Deborah! We are delighted to hear that you are pleased with ourservice. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I will be as honest as I can, the colour and material for the price are very good, however the fastenings to the headrests are very poor elastic, I was expecting a non elastic fastening, there are no other fastenings for the bottom, so the whole cover and Dog are free to slide around, the last cover we had, had a tube type fastening that could be pushed into the lower back to keep the lower cover in position, this alas does not, the opening for the seat belt anchorages is handy but due to its positioning and how far forwards it closes on the lower part causes problems with the Dawg harness attachment, it lifts the cover, I would recommend the product if it was altered/redesigned with better fixings. Something I will have to adapt but not impossible. I have not contacted the firm as I feel with a little effort on my part I can make this stay put, I did find I was let know at every stage of production and delivery.
Hey John! We're delighted to hear that you're pleased with our product quality and pricing. However, we're sorry to hear about your disappointment with the tie-downs. We use elastic to prevent product damage that can occur due to pet movements. However, we will surely consider your feedback to improve the customer experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your experience with us remains positive!
Quick and easy service, plenty of opportunity to check measurements before ordering. The covers fit perfectly. Arrived on time.
Hey Wendy! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
They have been in touch number of times to ensure the swatch kit was received ok
Hey Simon! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The size was important as it was to fit a garden gate It was exactly the right size and the grommets were evenly spread as I asked for
Hey Ian! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy ordering and delivery on time. Just be careful when opening the pack up with a knife
Hey Anthony! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality product. Great fit. Brilliant service from start to finish.
Hey Demetrios! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service - delivered ahead of time.
Excellent quality
Fits like a glove
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Diego! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!