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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Excellent service extremely easy to order a bespoke size and great quality material
Exceptional and friendly customer service to ensure the product fitted precisely to sizes submitted. Follow up emails and a telephone conversation worked perfectly ensuring open channels of communication were clear and understood.
Hey Karen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is my second time using cover and all and cannot recommend them enough,product arrived early and in perfect condition. Product is well finished
Hey Joyce! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really easy to enter exact size, choose the type of material and fixing method and great price
Hey Susan! We're pleased to know that you found our website user-friendly and happy with the pricing. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very easy to order,brilliant fit and waterproof.they look great!
Hey Margaret! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Sourcing from the internet is very much a hit or miss experience. I'm pleased to say 'Covers&All' are a total HIT. The communication and service was top notch, as was the build quality of the Sun Shade I ordered. I would recommend them to friends.
Hey Daryl! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Wow! Brilliant company. Great service from online help button. Carefully explained how to order bespoke tarp. Sent draft image of tarp before taking money. Made perfectly and sent speedily….What a company!
Hey Mark! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The item arrived very promptly and has really helped me understand what material I would like to use for my outdoor cushions. Thank you - great service.
Hey Blake! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I did have to contact them, as my account wasn't showing my order, turns out I checked put as a guest, but the customer service agent was very helpful, and gave me the tracking info.
Thank you, Claire, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Needed a cover for our outdoor box but couldn't find a suitable one. Sent measurements to Covers & all and had a custom size one made. Quick turnaround time. Top quality material used. Perfect fit
Hey Leigh! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Was contacted regarding size as my measurements were off, very helpful in getting everything sorted
Hey John! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Helpful and prompt customer service, would definitely recommend
Hey Nicola! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was surprised that the cover wasn't sent immediately. I only found two weeks later, in my Junk box, an email to request more measurements. It would have been helpful having a text, too.
Hi Vicky, thank you for your feedback. We're glad you're satisfied with the cover you received. However, we're sorry to hear about your disappointment with the process. We generally do the follow up call, but unfortunately, we didn’t have your contact details associated with the order. We'll definitely take your feedback into account to improve the customer experience, especially regarding text.
Arrived on schedule to the measurements I requested. Not much more I can say.
Hey Dave! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good quality cover delivered promptly. Please don't make the reviews so difficult to complete.
Hey Geoffrey! We are delighted to hear that you are pleased with our product and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order and delivered within the advised timeframe. Would definitely recommend….
Hey Lisa! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Regular feedback to ensure order was accurate and would fit the pizza oven correctly
Hey Darren! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Mark! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Chris! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
One of my three items, the table cover, didn't fit - it was sewn squint somehow - but I couldn't face returning and found an alternative use for it. BUT, even allowing for that, the chair covers were good value. I have ordered another table cover, so fingers crossed.
We're pleased to know that you found our website user-friendly and had a positive experience. We have forwarded your concern relayed to the PayPal and share it with our team to improve it. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Alan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!