On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
East to order, good website with plenty of information. Clear ordering instructions and advice on delivery dates - arrived a few days early.
Product quality is excellent, company and order easy to work with speedy delivery. Highly recommend
Thank you so much for your feedback! We're delighted to hear that you appreciate our easy payment mode. We always strive to offer the best for our customers. If there's anything else you need or have questions about, feel free to let us know.
New site to me. Pretty costly but really substantial and very heavy, even a storm will not budge it. Not in use yet but I'm sure it will but fine.
Have bought a few items from Covers & All and also recommended them to family and friends.
Easy company to deal with, they keep you well informed of the progress of your order and double check everything is as you want it before actually making the cover.
Will continue to use for any more future products I need that they supply.
Thank you for your continued support and for recommending us to others! We’re thrilled to hear that our communication and attention to detail have made your experience smooth and satisfying. It’s great to know that you find working with us easy and reliable. We look forward to serving you and your loved ones with any future needs. Thanks again for your trust and confidence in us!
Easy site to manage but should really be using cm not inches in this day and age
Excellent cover, great service throughout and delivery didn't take too long. Would recommend this company and would definitely use again in the future, especially like the elasticated fixings
Thank you for the fantastic review! We’re thrilled to hear that you’re happy with the cover and our service. It’s great to know the elasticated fixings are working well for you. We look forward to serving you again in the future. Thanks for the recommendation!
Hey Rachel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Would definitely use this company again. Good value for money. Excellent quality. Arrived well packaged ahead of stated delivery time.
Hey Frances! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Wonderful experience would definitely recommend! If your looking for the perfect product and fit these are the guys!
Hey Malcom! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Rhoda! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Smooth transaction. Item received swiftly. Very pleased.
Hey Kieran! We are delighted to hear that you had positive experience and are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Doors fine, work as expected and well, but Fedex are a pain for delivery
Thank you for your feedback! We’re glad to hear that the doors are working well and meeting your expectations. However, we’re sorry to hear about the difficulties you faced with FedEx for delivery. We understand how frustrating this can be and appreciate you bringing it to our attention. If you need any further assistance or have any other concerns, please let us know. We're here to help!
Very good service – I appreciate it that you double checked before Processing. Also, you added the extra bits with no fuss or difficulty.
Just wish that you had a lighter colour in the range. The beige is much darker than we thought
We apologize for the inconvenience you experienced with the review process. We genuinely value your feedback, and I appreciate your patience. Thank you for sharing positive feedback. If you have any specific concerns or need assistance with anything else, please let us know. We're here to help and want to make your experience as smooth as possible.
Perfect and performing well. Colour is great, and because it is not waterproof it keep the sunlight down keeps leaves and twigs out and let natural rain thrugh just the what I wanted. Thanks again
Hey Jon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Maureen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So easy to order and very helpful company and the company sending diagram before finalising
Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivery was quick and I got exactly what I ordered. I am very happy with the goods I received.
Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Detail driven service, great communication and a perfect outcome. Thank you!
Hey Lyle! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Alan! We are delighted to hear that you are pleased with our fast delivery and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The the overall experience was great from assistance with the design and measuring to the quality of the final product!
Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!