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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,526
value
72
shipping
73
quality
13,253
This company responds to reviews on average within 0 days

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14,816 reviews

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GB
1 review
0 helpful votes
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Perfect fit
September 26, 2024

Delighted with the quality and fit. Order arrived in time and is perfect. Thank you.

Date of experience: September 16, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Would buy again
September 26, 2024

It was easy and fast to order a cover everything was laid out on the website it was just a case of put your measurements in add what you wish like logo eyelets or drawstring and pay easy easy

Date of experience: September 16, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Louise! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Easy ordering process
September 26, 2024

Bespoke size and available quite quickly with an easy ordering and payment process. Comunication between ordering and delivery was excellent as always updated on the order status throughout the process.

Date of experience: September 16, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Denis! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Very slow with delivery.
September 26, 2024
Updated review

The cover is too small. Can't return as suppose custom made.

Date of experience: September 16, 2024
Veeni M. — Cover & All UK Rep
over a year old

Dear Elvira, we apologize for any inconvenience caused. After reviewing your order details, we found that the product was delivered earlier than the estimated delivery date and was manufactured according to the ordered dimensions. When an order is placed, a confirmation email is immediately sent to the registered email address, which includes all order details for your review. If you have any further concerns, please don’t hesitate to reach out to our customer support team via phone or chat.


A bit cheeky to add the insurance
September 6, 2024
Previous review

A bit cheeky to add the insurance

Date of experience: August 27, 2024
GB
1 review
0 helpful votes
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Good fitting robust cover.
September 26, 2024

Ordered this to cover an Aldi L Shaped outdoor sofa as the supplied cover had failed after 3 years.
After submitting the order I was provided with a mock up drawing of the cover based on my supplied measurements to verify before production.
The cover arrived a day earlier than the original date at point of order.
The cover fits nicely and the material is very robust and 100% watertight. Very pleased with the cover and the ordering experience.

Date of experience: September 16, 2024
GB
2 reviews
0 helpful votes
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Large
September 26, 2024

Easy to follow site and instructions to get a custom cover made were also easy to follow and 🤞 we'll get what we want

Date of experience: September 16, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Jane! We're pleased to know that you found our instructions clear and helpful also had a positive experience with our website. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

California
1 review
0 helpful votes
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Great product
September 26, 2024

Measurements were spot on, fitted exactly as expected and is made from quality material.
Website was easy to navigate and overall a good experience purchasing from this company.

Date of experience: September 16, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Darren! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Avoid if you're buying made to measure!
September 26, 2024

If you are unhappy with the quality of the product when it arrives, there is no means of returning it & receiving any kind of refund. You get passed form department to department and emails are ignored until your legal time limit as a customer is up and they they don't have to refund anything.

Date of experience: September 16, 2024
Veeni M. — Cover & All UK Rep
over a year old

We are sorry to learn about the inconvenience, Jane! Not to worry—we're here to help. Our team has reached out to you via email regarding the need to verify the error. Please respond at your earliest convenience so we can assist you in achieving the best possible outcome.

California
1 review
0 helpful votes
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Custom pizza oven cover
September 26, 2024

Pizza oven covers of right size (Roma) hard to find online. Custom, personally branded cover from coversandall solved that-bit dearer but good quality and felt consulted (eg on logo size/position) throughout.

Date of experience: September 16, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hello! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Clear curtain
September 26, 2024

Brilliant would definitely recommend to anyone...Looks fantastic

Date of experience: September 16, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Fantastic quality
September 25, 2024

Super easy and quick, the quality is amazing, super thick like Bouncy Castles material,

Date of experience: September 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Rebecca! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Happy customer
September 25, 2024
Updated review

My experience was a good one and a happy one as it usually is and they were very accommodating.

Date of experience: September 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Rob! We are delighted to hear that you are pleased with our product & service and had a positive experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Happy
June 21, 2021
Previous review

We are every happy from the price, prompt delivery, and quality

Date of experience: June 21, 2021
GB
1 review
0 helpful votes
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Great experience
September 25, 2024

Great experience, updated throughout, very useful updates

Date of experience: September 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Gary! We are delighted to hear that you are pleased with ordering experience and process for updates that keeps customer in loop with the details. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Good
September 25, 2024

Good range, product looks good, order process good but would like quicker delivery

Date of experience: September 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Kenneth! We are delighted to hear that you are pleased with our wide range of products and user friendly ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Shoe seat cushion cover
September 25, 2024

Good quality, great fit, overall positive customer experience.

Date of experience: September 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Karl! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Custom made cover, they checked lots of measurements and took care to get this right

Date of experience: September 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Louisa! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Excellent product
September 25, 2024

Good quality and good fit. Very quick delivery and product was exactly as described

Date of experience: September 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Garden sofa cover - great fit, great quality
September 25, 2024
Updated review

Quick and easy - have used Covers and all before and will again

Date of experience: September 15, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Nick! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!


Made to measure garden table cover
August 24, 2022
Previous review

Cover and All made supplied a made to measure cover for a garden cover table - perfect fit, really durable material and l looks great - I'll be back for more.

Date of experience: August 24, 2022
GB
1 review
0 helpful votes
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Someone needs to recheck measurements
September 25, 2024

Awful i sent measurements off for table and chairs cover and the cover they have sent would barely cover one chair.complete waste of time

Date of experience: September 15, 2024
GB
1 review
0 helpful votes
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All good, no worries!
September 25, 2024

Product arrived quickly and was better than expected. The tarpaulin was strong, reinforced on corners and made exactly to required dimensions. Could easily order again as well worth the cost.

Date of experience: September 15, 2024