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CostwayReviews 1,176

2.6
How would you rate Costway?
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Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 21st among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

Instant Feedback

5,266 reviews
Pennsylvania
1 review
0 helpful votes
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Great seller
June 24, 2018

This ice machine was better than expected and it arrived very quickly! Will definitely buy from again.

Date of experience: June 22, 2018
Nancy L. Costway Rep
over a year old

Thanks for your trust of our website.
We are so glad to hear this from you.
Your encouragement and support will be great propulsion for us.
Looking forward to our further cooperation.
Kind regards.
Costway inc.

Colorado
2 reviews
0 helpful votes
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Im impressed with the quality
June 24, 2018

I was skeptical upon ordering, first the great price for this quality of cooler then I was unsure of it being only a 20 quart cooler. I am amazed how well the size and how long it keeps the ice. Clearly great quality and I have been using to big of coolers. I purchased a second one.

Date of experience: June 22, 2018
Nancy L. Costway Rep
over a year old

Thanks for your reviews.
It is our pleasure to bring you perfect products.
We will do better and looking forward to our further cooperation.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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Badminton anyone?
June 24, 2018

13 ft. Net perfect for yard. No more string or stakes to trip over. Easy set up and net sits straight across with tension poles. Thanks, this customer will be back!

Date of experience: June 22, 2018
Nancy L. Costway Rep
over a year old

Thanks for your reviews.
We are so happy that you love our products.
We will devote to bringing more great products to you.
Looking forward to our further cooperation.
Kind regards.
Costway inc.

Georgia
1 review
0 helpful votes
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Love my purchase
June 24, 2018

Great will buy for them again looks great in our kitchen will let others know about great price and style

Date of experience: June 22, 2018
Nancy L. Costway Rep
over a year old

Thanks for your reviews.
Your satisfaction is the most powerful encouragement for us.
Looking forward to further chances to serve you.
Kind regards.
Costway inc.

Belarus
1 review
0 helpful votes
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GOOD
June 24, 2018

Good goods and fast shipping! Good communication and solving all questions! Thank you! Good goods and fast shipping! Good communication and solving all questions! Thank you!

Date of experience: June 22, 2018
Nancy L. Costway Rep
over a year old

Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.

Texas
1 review
0 helpful votes
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Everything was great!
June 24, 2018

The set w as s a bit shorter than I expected but overall a great buy! Everything went together smoothly and looks wonderful. It even held up to a massive hail storm that just came through.

Date of experience: June 22, 2018
Nancy L. Costway Rep
over a year old

Thanks for your trust of our website.
We would improve ourselves continuously.
Looking forward to your further cooperation.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Excellent!
June 24, 2018

Great quality product, fast shipping and delivery. Very pleased with my purchase. Definitely recommend!

Date of experience: June 22, 2018
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Mississippi
1 review
0 helpful votes
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Great service and fast shipping
June 24, 2018

Wonderful staff provided me with up to date shipping informaion in a timely manner and answered all my questions.

Date of experience: June 21, 2018
Nancy L. Costway Rep
over a year old

Thank you for such a nice review!
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Thank you once again for your kind words.
Kind regards,
Costway inc.

California
1 review
0 helpful votes
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Did not find all items
June 24, 2018

Was looking for the lentils and rice ( microwave package). And didn't see these items. I went to Costco almost just for that..

Date of experience: June 21, 2018
Nancy L. Costway Rep
over a year old

Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.
If there is any problem, please feel free to contact us at service@costway.com.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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First time user
June 24, 2018

I was very happy to find the item I wanted for $30 less than anywhere else with free shipping. I easily set up an account and ordered the item. The item came within a few days and was in good order. Will definitely use again.

Date of experience: June 21, 2018
Nancy L. Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Illinois
1 review
0 helpful votes
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Lounge Chairs
June 24, 2018

Bought a set of lounge chairs and table from Costway. One of the chairs had a broken weld and customer service fixed the issue for me. My experience with customers service was very excellent, I will use them again.

Date of experience: June 21, 2018
Nancy L. Costway Rep
over a year old

Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!
Kind regards,
Costway inc.

District of Columbia
1 review
0 helpful votes
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Product was not what I expected.
June 25, 2018

Let me start by saying that I was very impressed with how quickly I received this item. I had bought this for my 2 year old niece, because of the 3 stages, so I could get her into the second stage of not having the front bar. I was not comfortable with putting her in it, because it had no safety belt. If it would have, I would have been comfortable with putting her in the swing to learn how to swing without the safety bar from the toddler stage, to the next stage. I contacted Costway and received a refund for the product, and was told not to worry about sending it back, because it cost more to ship it back than I had payed for it. Costway handled the issue quickly. I just wish the manufacturer would think about adding a safety belt. I would definitely buy from Costway again, because of the way that they handled this whole situation.

Costway attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 21, 2018
Nebraska
1 review
0 helpful votes
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Great experience all around!
June 20, 2018

We ordered a 10 × 30 foot tent for our daughters graduation party. Ordering was easy. The cost was so reasonable. Shipping was free and we live across country in Ohio!
It shipped very quickly also. Set up was easy with the directions and all parts were present. We did follow the suggestion of using white duct tape to secure the joints. We are very happy with our tent. We will purchase from this company again!

Date of experience: June 20, 2018
Nancy L. Costway Rep
over a year old

Thanks for your trust of our website.
We are improving ourselves continuously and wish you have better experience.
Looking forward to our further cooperation.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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I was very pleased with the product; it looks exactly as pictured. Nice addition to our patio, functional and matched our existing chaise lounges perfectly.

Date of experience: June 19, 2018
Nancy L. Costway Rep
over a year old

Thanks for your reviews.
We are so happy that you love our products.
We will devote to bringing more great products to you.
Looking forward to our further cooperation.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Mid Modern Style Review
June 20, 2018

The bed came as expected. The instructions were a little confusing and some parts were no correctly identified, but that being said once the frame was put together... I have no complaints. It's sturdy and high for easy storage under the bed. I would definitely recommended this frame to others

Date of experience: June 19, 2018
Nancy L. Costway Rep
over a year old

Thanks for your reviews.
It is our pleasure to serve you.
We will do better and looking forward to our further cooperation.
If there is any problem, please feel free to contact us.
Kind regards.
Costway inc.

New Jersey
1 review
0 helpful votes
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Pretty great
June 20, 2018

Great quality side table. It was a little difficult to get together, but we got it done eventually. Shipping was extremely fast. Im very satisfied with this purchase.

Date of experience: June 19, 2018
Iowa
1 review
0 helpful votes
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Golf Bag Push Cart
June 20, 2018

Took a little longer than I liked, but it was affordable and overall a good product. I would consider looking at other products through Costway.

Date of experience: June 19, 2018
Virginia
1 review
0 helpful votes
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Better than Amazon.
June 20, 2018

Simple, easy, no hassle ordering. We received delivery of the product in the expected time frame. Great product. Grandson loves his car.

Date of experience: June 19, 2018
New Jersey
1 review
0 helpful votes
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Not a quality product
May 5, 2021

I paid less but I didnt expect a fragile stand. I would have paid a little more for a better product. Broken in few days of usuage. Not a good experience and never coming back.

Date of experience: June 18, 2018
Illinois
1 review
0 helpful votes
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Broke first time out of box
June 21, 2018

My daughter was going to need a tray as she was coming home from the hospital in May and I thought this would be great. However, the tray fell apart as soon as it was assembled and could not be repaired. A waste of money

Date of experience: June 18, 2018

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States