I purchased an over-the-toilet storage unit (HW*******) made by this company and marketed by Bed, Bath and Beyond. It had an open shelf and a cabinet with doors. Putting it together wasn't too challenging despite the nearly identical fasteners in different sizes. I got it together and found that cabinet doors would not line up. There was nearly an 1/8 inch offset. I tried adjusting the hinge screws, loosening bottom screws and tightening top screws. I finally had to resort to shimming up the bottom hinge. I had everything assembled. I moved the stand to the bathroom only to discover that the bottom bar wouldn't clear the water supply connections. It was so low, I doubt it would clear any supply lines. I was already into this project and it had taken so long for me to get to it, I was well out of the warranty period. I took the stand apart and drilled holes higher up so I place the bar higher up. That done, I discovered that there were no cutouts to allow for baseboard. The stand stood nearly an inch from the wall. By that time, I had also decided that it took up too much of the limited floor space between the vanity and the tub. That was on me. I was able to modify the top section to mount it on the wall. I used the stand to hold the top section while I attached it to the wall. This unit is not as high as it looks in the advertisement. I could move it up but I have no way of stabilizing it while I secure it to the wall. I will find a replacement. The MDF used in this product is not very dense and it cracks and chips easily. I got a lot of that because I had to keep moving it and I had to take it apart. Most joints were loose by the time I was done.
I contacted customer service to share the many design flaws I had discovered. I didn't ask for any support or warranty action. I just thought they might be interested and might be able recommend changes to the manufacturer. The first response informed me that the product was out of warranty. I explained that I wasn't asking them for anything. The second response repeated that the product was out of warranty but requested photos of the product as assembled. I had already explained the modifications I had made and photos would not be helpful. The third response offered me $25. I did not respond again.
The CODE sent to verify email should be BETTER VISIBLE. I had to keep on registering because I couldn't locate the dimly/small lettering code