47 reviews for Costway are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Florida
1 review
0 helpful votes

Horrible plastic smell! Returning unit!?
August 18, 2023

Horrible plastic smell! I'm in the process of rseturning the unit...

Date of experience: July 19, 2023
Washington
1 review
0 helpful votes

Poorly designed product, inappropriate customer service response
August 15, 2023

I purchased an over-the-toilet storage unit (HW*******) made by this company and marketed by Bed, Bath and Beyond. It had an open shelf and a cabinet with doors. Putting it together wasn't too challenging despite the nearly identical fasteners in different sizes. I got it together and found that cabinet doors would not line up. There was nearly an 1/8 inch offset. I tried adjusting the hinge screws, loosening bottom screws and tightening top screws. I finally had to resort to shimming up the bottom hinge. I had everything assembled. I moved the stand to the bathroom only to discover that the bottom bar wouldn't clear the water supply connections. It was so low, I doubt it would clear any supply lines. I was already into this project and it had taken so long for me to get to it, I was well out of the warranty period. I took the stand apart and drilled holes higher up so I place the bar higher up. That done, I discovered that there were no cutouts to allow for baseboard. The stand stood nearly an inch from the wall. By that time, I had also decided that it took up too much of the limited floor space between the vanity and the tub. That was on me. I was able to modify the top section to mount it on the wall. I used the stand to hold the top section while I attached it to the wall. This unit is not as high as it looks in the advertisement. I could move it up but I have no way of stabilizing it while I secure it to the wall. I will find a replacement. The MDF used in this product is not very dense and it cracks and chips easily. I got a lot of that because I had to keep moving it and I had to take it apart. Most joints were loose by the time I was done.

I contacted customer service to share the many design flaws I had discovered. I didn't ask for any support or warranty action. I just thought they might be interested and might be able recommend changes to the manufacturer. The first response informed me that the product was out of warranty. I explained that I wasn't asking them for anything. The second response repeated that the product was out of warranty but requested photos of the product as assembled. I had already explained the modifications I had made and photos would not be helpful. The third response offered me $25. I did not respond again.

Date of experience: July 16, 2023
Pennsylvania
1 review
0 helpful votes

First time purchase
July 12, 2023

Easy to use and signup. Our dehumidifier came in and works as advertised.

Business question
Needed a dehumidifier
Date of experience: July 12, 2023
Massachusetts
2 reviews
0 helpful votes

Review
July 4, 2023

Shopping was easy and the pruct seems to be working as advertised.

Business question
Browse the internet
Date of experience: July 4, 2023
Pennsylvania
2 reviews
0 helpful votes

Nice chair
June 25, 2023

Recieved our order sooner than expected. It was in good condition Chair itself works well.

Date of experience: June 25, 2023
Florida
1 review
0 helpful votes

ON TIME
June 10, 2023

The CODE sent to verify email should be BETTER VISIBLE. I had to keep on registering because I couldn't locate the dimly/small lettering code

Business question
I never heard of COSTWAY! Redirected while searching EBay. Jury’s out.
Date of experience: June 10, 2023
New Hampshire
1 review
0 helpful votes

Got here on timeit works
May 21, 2023

I WAS HAPPY HOW QUICK I WAS ABLE TO PLACE MT ORDER

Business question
HAD WHAT I WAS LOOK[NG FPR
Date of experience: May 21, 2023
California
1 review
0 helpful votes

WASHER
April 23, 2023

Clean, quick and easy...LOVE IT...

Date of experience: April 23, 2023
Texas
1 review
0 helpful votes

Great Service
April 3, 2023

IT WAS PRETTY SIMPLE TO ORDER AFTER I FOUND WHAT I WAS LOOKING FOR

Business question
COSTWAY HAD THE ITEM I NEEDED
Date of experience: April 3, 2023
Michigan
1 review
0 helpful votes

Great
April 2, 2023

Lots of Great Deals,I will Be Shopping Again, Summer is coming soon

Business question
Great Deals
Date of experience: April 2, 2023
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47 reviews for Costway are not recommended