Costway Reviews Summary
Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 21st among Marketplace sites.
Instant Feedback
No issues. Everything from ordering to delivery was easy. Delivered as promised in excellent condition.
It was easy to order and came fast and on time! It was alot of peices and some instructions were confusing but in the end I was very satisfied and happy because my son enjoys it to the fullest!
Thanks for your trust of our website.
Wish you always be happy with our product.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
Transaction is incomplete at this time, pending actual receipt of item. Frankly, I'm more annoyed at having to use 100 characters to fill out this form, which I am doing voluntarily, when 5 words would have sufficed.
Thank you very much for your review.
We are dedicated to providing better products and services to our users.
We notice that our customer service tried to contact you but receive no reply.
When you are free, please feel free to contact us at service@costway.com.
Kind regards.
Costway inc.
Great product
Suggest survey sent out with info what I bought
We figured it out as I am ordering lots of stuff
Thanks for your review.
Normally our system will send emails about your order information. If you didn't receive any email, please contact our customer service at service@costway.com.
Our customer service will help you solve problem.
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Kind regards,
Costway inc.
Ordering and Shipping were good.
Product not so good as the paint is already starting to come off in some areas and the pad is wafer thin
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
If you have any problem, please feel free to contact us at service@costway.com.
Welcome back to our website again.
Kind regards.
Costway inc.
Arrive fast shipping. Just what I ordered. Very satisfied. Grandsons love them. Company was great to work with. Would order from them again.
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.
Not comfortable or good quality. Too difficult to return. This is certainly a chair I would pass on had looked at or sat on in person.
Sorry for the inconvenience caused to you.
We appreciate the chance to make things right.
Did you receive your refund now?
If there is any problem, please feel free to contact us.
Kind regards,
Costway inc.
Boxes was delivered. Got home and wife put it together without me. Must be a quality product. I thought a cover came with the piece but there were not one in the boxes. Another website had it with the cover so I assume the one I ordered directly from Costway would come with one.
Thanks for your reviews.
We are so happy that you love our products.
We will devote to bringing more great products to you.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
Costway is the best online store I have ever experienced. I wish if they can carry more products. The items I purchased are excellent for the prices I paid.
Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.
Loving my new LED back-lit round mirror. Great size and design. The light could be a bit brighter, but it still does a really nice job. Really likes the Touch On/Off feature.
Thanks for your reviews.
Your satisfaction is the most powerful encouragement for us.
Looking forward to further chances to serve you.
Kind regards.
Costway inc.
Had no problem with the merchant. Item as described and fast ship. The light i bought from them worked for about 15 minutes before it stopped working. It was cheap, you get what you pay for..
Thanks for your review and let us know the things.
We will send the full refund to you in two business days. Please check your account.
Sorry for the inconvenience caused to you.
If you have any problem in the future, please feel free to contact us.
Kind regards,
Costway inc.
I bought a set of 4 dining chairs. They look good and the quality is fine ( not great). The price was very competitive.
Thanks for your trust of our website.
We are so glad to hear this from you.
Your encouragement and support will be great propulsion for us.
We will continuously improve ourselves.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
Very easy to assemble looks great in my studio apt perfect fit... table is really great a lot of storage... If you have a small apt or studio this is perfect... Only thing I would say is if you are a bigger person this not for you... as the chairs are extremely small... I am a small/petite woman so it's Perfect for me... so glad I got this and costway is a great company... Delivery as promise 5* all the way!
Thanks for getting in touch.
It's great to hear your fantastic feedback.
We're really pleased to hear that we were able to provide you with a positive shopping experience.
Looking forward to your further cooperation.
Kind regards.
Costway inc.
So happy we found this Store! We've furnished our outdoor Cafe Seating Area for less than wholesale... Highly recommend!
Thanks for your trust of our website.
We are improving ourselves continuously and wish you have better experience.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
The air conditioner was well packed as arrived quickly. Installation was easy.
The unit works well and I am quite satisfied.
Thanks for your reviews.
Your satisfaction is the most powerful encouragement for us.
Looking forward to further chances to serve you.
Kind regards.
Costway inc.
Muy malo de armar, los tornillos son super dificil de poner y queda mal ensamblado ademas que le faltaban piezas
Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us(service@costway.com).
Thanks for your kindly responding.
Kind regards,
Costway inc.
Excellent value for the price. I am very pleased with my purchase. The stationary bike is sturdy and very easy to assemble
Thanks for your trust of our website.
We will bring much better products for you.
Hope you have a great day.
Kind regards.
Costway inc.
I love the new bed. My wife and I both feel it is very comfortable and we have been sleeping better and longer too. Shipped quickly as well.
Thanks for your reviews.
Your satisfaction are the most powerful things for us.
We will do better and always waiting for serve you.
Kind regards.
Costway inc.
Got here in perfect condition and on time great deal and works perfectly holding TV nice and sturdy like a champ. Was priced great for what i needed every where else was almost double that or just a full blown tv stand table setup. Thanks costway
Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.
Arrived on time which is important to me. As described and most importantly, no missing parts. Would definitely recommend and use again. 5 stars.
Thanks for getting in touch.
It's great to hear your fantastic feedback.
We're really pleased to hear that we were able to provide you with a positive shopping experience.
Looking forward to your further cooperation.
Kind regards.
Costway inc.
From the business
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.
Kind regards.
Costway inc.