Costway Reviews Summary
Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 21st among Marketplace sites.
Instant Feedback
The barstools were exactly as pictured. I added some marine grade varnish to the wood. I am using the stools in my outdoor kitchen/bar area. The price was great, basically got two for what others ere charging for one.
I ordered the Costway Icemaker and paid $1000 to a plumber to run water lines and a drain only to find out the Ice Maker does not work. Never made Ice!
Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us(service@costway.com).
Thanks for your kindly responding.
Kind regards,
Costway inc.
The price for this item was the best I found anywhere else online. It took a little while to come, but we weren't in a big hurry. We used it for a summer party, and the kids loved it! Not a lot of balls came with it for the ball pit section, but we didn't use them anyway.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
First off I am a 65 yr. Old man and the timing of receiving this request for a review of this Gaming Chair, which I purchased from Costway couldn't have been better timed. This is the most uncomfortable chair I have ever purchased. I have to constantly tighten all the screws to keep it from falling apart at least twice a month (I even applied Loctite to the screws). If your looking for a barely padded chair, with arms that are constantly twisting out of position then this is your chair.
I have had the chair since about end of July, so I feel I gave it a fair chance.
Tomorrow afternoon my new replacement chair arrives via UPS, before it arrives I will be donating this gaming chair to Goodwill.
Thank you for your order!
We apologize that your order was unable to meet your expectations, and appreciate your kindly response when we deal with this issue.
We will improve our product and service continously to provide customers a more positive shopping experience.
If you have any other problems, pls feel free to contact us.
Looking forward to your further cooperation.
Kind regards,
Costway inc.
I have never seen a business so tacky to not answer the phone i would never order from this vendor ever again
Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us(service@costway.com).
Thanks for your kindly responding.
Kind regards,
Costway inc.
The bike was easy to put together and my daughter loves riding it daily. It is holding up really well. We have a different model from another company as well and this one is much lighter.
Thanks for your reviews.
Your satisfaction are the most powerful things for us.
We will do better and always waiting for serve you.
Kind regards.
Costway inc.
Awesome website with cheap prices, but good quality. If you are looking for affordability and quality you would not go wrong with this one. That's all I can say.
Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.
Kind regards.
Costway inc.
This was a great quality item. It looks like quality and it's a shame it'll be hidden in a closet! It fits a good number of shoes and I love the extra high section for my favorite boots.
Thank you so much for taking the time to provide us with some wonderful feedback!
We always strive to make sure each and every one of our customers receives the best service possible.
We value your opinion and appreciate your business.
Kind regards,
Costway inc.
My umbrella is huge and works better than a gazebo. Can put it down in bad weather. The price was right. Only thing is the umbrella does spin some with the wind. Also had to cut the hole larger in my table to accommodate the pole. Dimensions would of been nice. Otherwise, I would purchase this again. Deliver was fast, as well.
Thanks for your wonderful reviews.
Our company values put customer satisfaction as a top priority and we are committed to our customers.
If you have any questions, pls be free to contact us by email(service@costway.com).
And we will contact and help you as much as possible.
We are improving our products and service continuously and wish you have better experience next time.
Kind regards.
Costway inc.
I have enjoyed both pieces I've ordered! I will continue to order from Costway & it is great to get Ebates back from Walmart when I do.
Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.
I ordered a dartboard form costway the item didnt work properly so they issued a 12 refund to me which was half of amount of my purchase and didnt have to return the item all i expected was to return the item and get a refund what a awesome company and also they were extremely prompt in their responses this is absolutely wonderful company i will definitely order from this company they went out of there way to be helpful to me ty costway
Thanks for your reviews and praise.
Your encouragement and support will be great propulsion for us.
If you have any questions, be free contact us by email(service@costway.com).
We promise we will help you as much as possible.
We will devote to bringing more great products to you.
Hope you could feel fully satisfied next time.
Kind regards.
Costway inc.
Easy to put together, love the color, received item on the time they said. My family use it everyday.
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
We found the items we were looking for at a very good price, ordered online and in a few days the items arrived. They were as described, in good shape and easy to assemble. No issues with any thing.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
So far so good. I have used them twice. Very happy and I love love love the prices! They are definitely just right for the budget. Actually, I was able to save several bucks, thanks to them. They deserve a high recommendation.
Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful. We look forward to serving you again!
Kind regards,
Costway inc.
Excellent service before and after delivery. A great company and a quality product. So glad I found them!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I had a problem with an order I placed, and they immediately took action and refunded the full amount. I feel confident ordering from them now that I know that if there are any problems they will resolve it immediately.
Thank you so much for taking the time to provide us with some wonderful feedback!
We always strive to make sure each and every one of our customers receives the best service possible.
Should you have any questions or need further assistance please do not hesitate to reach out to us.
We value your opinion and appreciate your business.
Kind regards,
Costway inc.
The shelving unit was well described on their website and had detailed, complete measurements of the entire unit which helped me determine if it would fit in my small closet. Received the unit quickly and it was just as advertised. Very happy with the purchase and service.
Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.
Kind regards.
Costway inc.
I got a trampoline with the safety net as a gift for a friend. The ad said it was collapsible but the instructions don't tell you how to do that. Also the directions were not easy to understand and I put things together all the time. I even had my engineer husband help me and he also could not decipher the instructions either. Once we got it up and all together the child is having fun.
Thank you so much for taking the time to provide us with some wonderful feedback!
We always strive to make sure each and every one of our customers receives the best service possible.
We will try to feed back the problem of the instruction you mentioned.
Should you have any questions or need further assistance please do not hesitate to reach out to us.
We value your opinion and appreciate your business.
Hope you could feel fully satisfied next time.
Kind regards.
Costway inc.
The directions were easy to follow to assemble but every joint need to be reinforced with duct tape to hold up to wind.
Thanks for your trust of our website.
We are improving ourselves continuously and wish you have better experience.
If you have any questions, be free contact us by email(service@costway.com).
Looking forward to our further cooperation.
Kind regards.
Costway inc.
My baby love his recliner chair. It came the dame day said it will. No only that but it was a great price for it.
Thank you very much for your wonderful review!
We are dedicated to providing better products and services to our customers.
Welcome back to our website again.
Kind regards.
Costway inc.
From the business
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for leaving us such a wonderful review!
Our dedicated staff will be pleased to hear your high praise.
We work very diligently and it will provide us with great encouragement to keep doing what we are doing!
We look forward to serving you again in the future.
Kind regards,
Costway inc