Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 21st among Marketplace sites.
I love my new round patio table... it's even nicer than the photo. Well made and durable. It arrived in a timely fashion and no shipping fee
I was very pleased with the service. The order arrived on time, in good condition, and was just what we needed.
Thanks for getting in touch.
It's great to hear your fantastic feedback.
We're really pleased to hear that we were able to provide you with a positive shopping experience.
Looking forward to your further cooperation.
Kind regards.
Costway inc.
Im doing my shopping here very often-its always a good service even if some of the goods were of poor quality and some of them had missing parts, but I always had my problems solved via costway customer service, do 5 stars from me
Thank you for such a nice review!
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
We will definetly improve ourselves continously to offer greater products to our customers.
Looking forward to your further cooperation.
Kind regards.
Costway inc.
Very happy with the wide array of products to choose from and the prices are very good. Shipping was fast and without any issues. Will definitely shop here again.
Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!
Kind regards,
Costway inc.
Unit show up and the soap wont come out of the unit. I'm unable to get in touch with coatway to get this replaced.
Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us(service@costway.com).
Thanks for your kindly responding.
Kind regards,
Costway inc.
Great bike fit my needs. Had no issues finding my item and ordering was easy. Did not take long for delivery.
Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!
Kind regards,
Costway inc.
I am very happy with this easel. If you are looking for a collapsible easel at a reasonable price, you should consider buying this one.
Thank you for leaving us such a wonderful review!
Our dedicated staff will be pleased to hear your high praise.
We work very diligently and it will provide us with great encouragement to keep doing what we are doing!
We look forward to serving you again in the future.
Kind regards,
Costway inc
The package came in neatly tucked away, so there were no knicks or cracks. The pool inflated easily and was easily stored when not in use.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
This was my first time using this site, but I would definitely shop here again. It has a good selection of products at great prices.
Thanks for your reviews.
Your satisfaction are the most powerful things for us.
We will do better and always waiting for serve you.
Kind regards.
Costway inc.
Providing a lot of variety of products and convenient online shopping make visiting this website worth it. Besides from free shipping, you can earn coupons to save money.
Thanks for your trust of our website.
We would improve ourselves continuously.
Looking forward to your further cooperation.
Kind regards.
Costway inc.
I absouletly love my baby bag I purchased from you guys! It was affordable and it is a heaven sent gift! The shipping was fast as well! Anyone expecting a child or attending a baby shower should buy from you guys. Thank you
Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.
Kind regards.
Costway inc.
I purchased a golf push cart. It came damaged. I tried To return it to Walmart, which is the site I used to Purchase and they said I'd have to contact the store directly. I tried 3 different times and was never contacted back. Never again.
Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us(service@costway.com).
Thanks for your kindly responding.
Kind regards,
Costway inc.
I am handicapped and bought a shower chair. After the purchase I asked if they could expedite my order, which I would have gladly paid to do, but they said they couldn't as it was already placed, yet wouldn't be delivered for another week, which is absurd. And then, this is the real kicker, when I got my stool, it looked very used, the connecting parts were shoddy, there were NO instructions included, nothing inside the box was plastic packaged and it lasted all of about 3 days before the chair's legs folded, becoming completely unusable. What an awful product, going hand-in-hand with this awful company that sold it! I can't afford to throw away money on useless things. I will NEVER go to this company for anything EVER again! And I have encouraged others to follow my lead (and they have!).
Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you and we would appreciate the opportunity to speak with you.
When you have a free moment please contact us(service@costway.com).
Thanks for your kindly responding.
Kind regards,
Costway inc.
The gaming chair is better than expected. Comfortable, and can sit back 180° if I want it to. Great buy.
Thank you for leaving us such a wonderful review!
We're really pleased to hear that we were able to provide you with a positive shopping experience.
We look forward to serving you again in the future.
Kind regards,
Costway inc
Fast shipping and works perfectly! Heard baby's heartbeat just fine at 11 weeks! Would order from this site again.
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.
Costway was great! Ordering was easy, delivery ok, product issue resolved by Costway to my satisfaction. They strive to keep their customers happy!
Thank you for your order!
We apologize that your order was unable to meet your expectations, and appreciate the opportunity to solve the problem.
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.
Waited 42 minutes on hold and gave up, called another time and left my number for a call back, no return call after 2 weeks
Thank you for your order!
We apologize that your order was unable to meet your expectations, and appreciate the opportunity to solve the problem.
Assembling photos have been sent to you, pls kindly check that.
If you still have trouble with it, pls contact service@costway.com for more help.
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.
Good quality, great price, fast shipping. I had a great experience ordering from this company and have no complaints. I will be ordering again.
Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.
Fast delivery and happy with my order! Better than expected! Will definately order again from Costway
Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.
Kind regards.
Costway inc.
Good quality, great price, fast shipping. I have no regrets about their products and service. They have provided me with one of a kind experience I will definitely cherish. Thank goodness I have been able to find out about this company.
Thanks for your reviews.
Your satisfaction are the most powerful things for us.
We will do better and always waiting for serve you.
Kind regards.
Costway inc.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to service@costway.com. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email service@costway.com Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!
Kind regards,
Costway inc.