I was very apprehensive about having my puppy shipped out to me. I did not know if I was going to be able to find someone that would be reliable and trustworthy. Luckily for me, I found just that on citizenshipper! I posted what time I needed for the transport, and within minutes I received multiple offers! The site shows all the past transports a particular person or company has mad as well as all their credentials. This makes it easier to make a decision on who to choose to make your transport. Will definitely use citizenshipper again when needing a transport!
Used Painted Mermaid to help our needs to get a new puppy to our little girl. Lindsey went above and beyond with many treats and picture updates all along the way! Would reconnect her every time!
Thanks!
They won't refund the $159.99, even though I contacted them right after booking because the shipper isn't available to pick up for the time I need. Even when the cancellation policy says they will refund if that's the case. But now I'm fighting tooth and nail to try to Get a refund. I have never in my life dealt with a company who don't even follow their own policies!
I used Citizenshipper to get my puppy from Michigan to Arizona and was totally happy with the experience. The platform helped me find a transporter and way to connect with them to get our boy home. We had no issues at all (which blew me away) I figured there would be some little hiccups along the way… but was pleasantly surprised! Highly recommend
I booked through Citizenshipper to ship a pair of speakers from mid west to east coast via West Coast Sunset Service (Sarah Smith). I consulted with Citizenshipper when Sarah Smith asked for 50% upfront and they said it is okay to do so. When she was late for 2 weeks and finally picked up the speakers, she asked for another 25% which I paid. Since then, she never updated me the delivery date and refused to respond on ETA or her current route. When confronted, she threatened to put my speakers in storage and put a lien on it (really, do you know what a lien is for). I gave her the benefits of doubts that she may deliver eventually. Eventually, is another 4 weeks and no updates. I'll file charges against her mid December. Stay away.
I apologize for any inconvenience this situation caused. We are always looking to improve and make the experience easy and fast for customers. I took a look through our ticket system and could not find your information. Would you mind sending an email to jesika@citizenshipper.com so that I can check on the status of this issue? While I don’t have any dominion over the driver, I can certainly check out what’s going on and offer some options for you to get your property back. Citizenshipper does our best to make things right in the rare case that something goes haywire, and while we can’t solve everything, I am certainly willing to do whatever I can to assist in this matter.
Such a convenient site to use when in need to transport your pet(s). Reliable people, I was able to book, and pay through the website and communicate with the transporter all un 1 spot. Definitely will use again if needed.
I loved how easy CitizenShipper was to use. I was very apprehensive about trusting anyone with our family pets in the first place... let alone to travel halfway across our nation! I received several bids, I was able to visit with the people so I could feel comfortable with the arrangements and know what they offer. It was a wonderful experience! My Dad is in a care facility in Washington. His reunion with his old dog is a memory I will always cherish.
I was able to get a good deal on shipping some furniture in a relatively short time. The transporter showed up in a clean moving box truck, my items were well protected and they were very prompt and professional.
I was looking for a way to transport a dog to its new forever home 700 miles away. Someone told me about citizenshipper and it was very simple to use. I like how you can post what you are looking to ship and the shippers send you messages and quotes to your inbox. I did not feel rushed when making a decision and I was able to take my time and go through and read reviews on drivers and make the right decision.
When I read about how it works to ship your dog on an airplane, I realized this would be terrible for our pet, but I was unfamiliar with the alternatives. A search on the web led me to citizenshipper and once I submitted the specifics of our need, not only was I referred to a number of potential carriers (about six), but I was able to correspond which each of them to determine who could serve us best for the appropriate cost. The site also had helpful articles and videos about how to prepare our dog and how to make the choice that is best for you and your dog. We live on a rural farm, and so it was great to discover that there was good and competitive service for us with very trusted and pleasant folks.
I used citizenshipper before an have not been disappointed Both times has been smooth sailing. Jeremy at All Paws headed home is a very well mannered gentleman an felt my 2 new girls were in safe hands!
Citizenshipper help me connect with a person to bring my dog from Montana to Texas. I was super nervous but everyone was amazing. Never would have gotten her here if not for this site. Highly recommended.
Love Citizenshipper! They do a fantastic job in weeding out great trustworthy drivers for your precious cargo. I have recommended them several times already. It's a very fast and efficient process. Thanks again!
Barbara was absolutely wonderful. She took my sweet little boy Onyx (65 lb Black Lab lol) quite a long distance and kept me updated on their trip through texts and pics. Onyx looked happy and comfy and clearly enjoyed his adventure to our new home! I would definitely recommend Barbara for anyone wanting their pet to be treated like more than just cargo!
Steve Benton did a great job escorting my dog over 1200 miles. He sent numerous forms of social media throughout the trip and delivered a little early even! You can trust this man with your beloved fuzzy buddies!
It was a fantastic experience from booking, pick up and delivery. Received many quotes immediately, was able to make an informed decision with the bidders information, reviews. I definitely will use this company again if needed
What a great service! I simply post what I need shipped and within moments I have bids! I was able to have durable medical equipment that was cost prohibitive to ship via all the usual: UPS, FEDEX etc, shipped at an affordable price.
My experience was top notch. Chris, my "citizen shipper," was a dream to work with and everything went super smooth. As a retired military family with numerous moves under out belts, we are fully versed in moving household goods. This could not have gone better! I was able to track my shipment real time which was a really nice feature.
I am so glad I found Citizen Shipper! Saved me $$$ and headaches. Thanks!
Needed to transport my Uncles dog, found a great transporter Gypsies fur pal express. Kept me informed and when there was a problem with drop off ( not their fault) they kept the dog till I could make other arrangements!
I had responses minutes after I posted the request from several highly reviewed transporters even though the travel distance was more than 1000 miles. Able to find someone, who we liked very much, and gave us real time photos and videos. I will recommend this site
I highly recommend CitizenShipper to get you a top driver for your pets, household goods, or vehicles! Make sure to read reviews on all drivers to find one that would best suit you! We used a driver named Jason to deliver our puppy to her new home. He kept in constant contact with updates and photos of the puppy's travels!
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
CitizenShipper has a rating of 3.3 stars from 1,071 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
Dear Aukatiki, thank you for sharing your feedback. I’m so sorry to hear you had a frustrating experience, and I appreciate you bringing this issue to our attention.
We always strive to facilitate a positive and memorable transport, and unfortunately, we fell short this time. Again, I apologize that your experience with CitizenShipper didn’t meet your expectations. We take all feedback very seriously, and we’re committed to constantly improving our support and services for our customers.
Unfortunately, I was not able to find a request from you, but if you reach out to our support team we will be sure to get this refund processed.
To expedite your refund please email support@citizenshipper.com
I will keep an eye out for your request and make sure to address it ASAP.