Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-