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CiChic
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CiChic

cichic.com
California
1 review
0 helpful votes
Follow Dillon D.
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I bought it with a friend, and I bought the same skirt. It looks good and affordable. I like it very much. You can start with it as soon as possible. The styles of these pants are very good. The service attitude of the seller is also very good.

Date of experience: September 2, 2020
California
1 review
0 helpful votes
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When the package arrived, I was very happy, and when I opened the package, I was very surprised. Because it looks very good and well made. There is nothing to say about the price. Simply great and comfortable.

Date of experience: September 1, 2020
New Jersey
1 review
0 helpful votes
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The quality is very good,
September 18, 2020

The quality is very good, exactly the same as the seller's description, very satisfied, really like it, completely exceeding expectations, the delivery speed is very fast, the packaging is very careful and strict, the delivery speed is very fast, and I am very satisfied with a shopping.

Date of experience: September 17, 2020
California
1 review
0 helpful votes
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After receiving the clothes, I was very satisfied. The packaging bag of the clothes was intact. After opening the bag, the clothes did not smell strange, and the clothes felt comfortable to the touch. I checked and the quality of the clothes was excellent.

Date of experience: September 9, 2020
California
1 review
7 helpful votes
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I kept seeing a bunch of terrible reviews for this site AFTER I have made a purchase on the dress. I felt terrible for reading the reviews too late and I didn't want the dress to ship and have it mailed only to be disappointed. I emailed them to cancel my order and give me a refund, they tried to bribe me into keeping my order and ordering something else free of charge. I kept pestering them until finally they agree to pay me back FULL PRICE. Very happy I cancelled when I did and surprised I got my refund back :) if only they weren't phony I would've given them a 4

Date of experience: February 24, 2020
California
1 review
1 helpful vote
Follow W M.
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FAKE FAKE FAKE
May 10, 2021

Chic.com is not a legit company! I purchased a dress from them 2 months ago and still haven't received anything. I have emailed and tried to call and got nothing. The only reason they got one star is so I could make a post this company is a rip-off! I would post photos but the empty spaces are an indication of exactly what I received! NOT A DOGGONE THING!

Date of experience: May 10, 2021
Nevada
1 review
1 helpful vote
Follow TRACY R.
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I ordered some swimsuits for my wife for our vacation and a month later I never received my order but they sent me some free earrings for placing the order. Well like I said a month went by and my order was still in processing so I just canceled the order. Chicme charged me $23 for the cheap earrings that they sent without me ordering. I warn you be careful with dealing with this company

Date of experience: April 11, 2021
Canada
2 reviews
9 helpful votes
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Don't. Just don't.
August 23, 2019

Horrible in every way. Fabric. Quality. Style. Fit. All terrible. Luckily it was not a large amount of money but it would have been more satisfying to have given the money away to a more deserving business or charity! Feel burned. Lesson learned. Just please DON'T waste your money like I did. Trust all the poor reviews and if there was an option to give zero stars I would.

Date of experience: August 23, 2019
Illinois
1 review
0 helpful votes
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Too late
May 11, 2021

Unfortunatly, I did'nt read the reviews before purchasing my dresses from the site and ofcourse they repeat the same pattern of abuse. I pray to God they learn that this is wrong and they should'nt treat people this way. I pray that more people find out about them and that they will learn how to be a reputable company.
They sent me only one dress when I ordered two, but asked me to send everything back or else except 15% for the dress they didn't send and it's just a shame. Ofcourse the right thing to do would be to send the full refund. And my heart goes out to all who are and will continue to get scamed by this company. I feel for you and I'm truly sorry.

Date of experience: May 11, 2021
Pennsylvania
1 review
7 helpful votes
Follow Cait K.
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SCAM SITE: Don't Order!
December 12, 2019

So mad at myself for ordering! This site is an absolute scam with FAKE photos of items and FAKE reviews. First it took a month for my 2 coats to arrive and now that they have arrived I'm appalled at total lack of quality. I ordered a gorgeous looking white teddy coat item number ************** and the pink version item number **************. I have gotten similar deals on reputable sites like SheIn so I thought it would be the same... WRONG. The coats are more like a thin robe made out of a blanket, but too ugly to even wear around the house. Definitely can't wear outside in cold weather. Might as well have lit my money on fire. So so SO mad. Trying to dispute via PayPal they are 0 help at all. Saying I'd need to ship the items back with tracking (AT MY EXPENSE) in order to get my money back... that would cost more than my $50 order. Do not order from these criminals and do not expect PayPal to help protect you from this fraud.

Date of experience: December 12, 2019
California
1 review
5 helpful votes
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You may consider taking the risk if you think the price is low enough, but I didn't even GET my order. This was over 3 years ago. Basically just gave them free money, got nothing in the mail. Don't do it.

Date of experience: December 13, 2018
GB
1 review
4 helpful votes
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Beware! Do not place large orders with this company. They will not send your order and will knowingly hold your money hostage! Ordered over $300 worth of merchandise and paid expedited delivery. Order was cancelled even received credit memo in email for the full amount. After not receiving any items or refund I contacted the company who after 20 days from original transaction then sent me 1 item that I did not order (I ordered 15 items) they proceeded to suggest that my entire order was being shipped and I should wait although previous emails stated items were no longer available. Still haven't received my order or refund a month later. Absolute crooks!

Date of experience: July 12, 2019
Louisiana
1 review
9 helpful votes
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They are scammers
March 1, 2020

I ordered a month and a half ago and still haven't receive my order. I even paid extra for shipping to be delivered 5 business days. These people are scammers. Please do not order from them. They have poor customer service and can only be reached through email.

Date of experience: March 1, 2020
California
1 review
3 helpful votes
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NOT DEPENDABLE
April 17, 2018

I ordered two dress on March 31,2018. I paid $17 for expedited shipping which states arrives in 5 to 8 business days. Today is April 17,2018 & the package has not left the facility in China. I need the dress for Saturday April 21,2018. When contacting Cichic they stated that the $17 I payed extra does not compensate their time for processing and preparing the package. I will NEVER order from this site again & I will definitely spread the word to all my family, friends, and co-workers never to order from this site. Fashion Nova is really good with shipping your purchase in a timely matter & they are just as reasonable if not more.

Date of experience: April 17, 2018
Indiana
1 review
2 helpful votes
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Absolutely Fraudulent
September 30, 2020

DO NOT ORDER FROM THIS COMPANY.! Don't know how they got even moderate reviews. See pictures below. Ordered what they advertised as an elegant wool coat with turn down collar and received a polyester rag with hood. And they won't refund. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD. FRAUD.

Date of experience: September 30, 2020
Illinois
2 reviews
8 helpful votes
Follow Darchelle C.
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I order my items January 21st 2020 It is April 5th, and I still don't have my items. Contacted Cichic through emails (3)times. Nothing. No reply, No phone from anybody, No items. All I want now is my money back, it's like false advertisement and you get nothing you purchase. But they are quick to take your money. Can not continue to let these fake boutiques take your money and you get nothing in return. I am contacting my attorney about this fraudulent $#*! company. Do better #Frauds

Date of experience: April 5, 2020
Michigan
1 review
4 helpful votes
Follow Ju J.
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I ordered a jacket and never received an order confirmation. When I contacted them the reply was not in stock. I wish I had read the reviews first. That is the ongoing complaint. A refund was offered but I'm going through my bank for this bull.

Date of experience: August 8, 2019
France
1 review
1 helpful vote
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I wish I had read comments here before placing my order.
I ordered a pregnancy dress and a pair of shoes in April, paid of express delivery. Waited for the Maximum time between confirmation that my items have been shipped and now for a week I've been in contact with sales that keep sending me generic responses and it doesn't really seem like they read my messages.
My pregnancy will soon be over and they still ask me to wait for a little longer.
Once I asked for a full refund, they asked me to go to my post office and ask them if they have my order (?) and again ask to wait for a little longer. This is so frustrating - don't waist your money and time. Unfortunately you won't get any of those back :(

Date of experience: June 27, 2020
Maryland
1 review
2 helpful votes
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We order an outlet for New Year's Eve in mid december, paid an extra $17 for 5-8 day delivery. It did not arrive until 4 weeks later, told them we had to return item, told what to do, returned in Jan and now it is 10 weeks later still no refund, do not buy from them terrible customer service

Date of experience: March 31, 2020
South Carolina
1 review
17 helpful votes
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This has been a nightmare! Worst company ever! I ordered from them and got expedited shipping because I needed the skirt for Christmas pictures. Not only did they not expedite, the dress did not show up on time. So I had to order from another site. They refuse to reimburse me, and they are saying that this is their busy time, so they apologize for the item not coming when it was supposed to. Worst customer service ever!

Date of experience: January 2, 2020

Overview

The company has garnered a mixed reputation among customers. On the positive side, many reviews highlight the quality and comfort of the clothing, as well as the appealing styles and competitive pricing. Customers express satisfaction with their purchases and commend the fast shipping and responsive customer service. However, significant concerns arise regarding order fulfillment, with numerous complaints about undelivered items and poor communication, particularly regarding customer support. The lack of a direct contact method and slow responses have led to frustration among customers, indicating a need for improved service reliability and support mechanisms.

This summary is generated by AI, based on text from customer reviews