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CiChic
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CiChic

cichic.com
Indonesia
1 review
0 helpful votes
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Like them
August 11, 2020

I have been shopping for clothes at cichic since last year. Their clothes are small in size, so I will buy the bigger one, which fits well and I like them very much.

Date of experience: August 10, 2020
New Jersey
54 reviews
293 helpful votes
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This company is owned by asian wholesale places and is a scam just look at the number provided all the same its such a shame that they steal american designs and there going to be sued tho

Date of experience: July 17, 2015
Australia
1 review
1 helpful vote
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Most idiotic company to date. Their shipping turn around time is beyond disgraceful. Their so called "customer service" team are idiotic & unhelpful. All I want is a refund and yet they don't seem to understand that? BEYOND RIDICULOUS! DISGUSTING COMPANY. POOR ETHICS, DOES NOT UNDERSTAND HOW TO RUN A BUSINESS PROPERLY. DO NOT ORDER. SCAMMERS ALERT. IDIOTIC WEBSITE. USELESS CUSTOMER SERVICE TEAM.

Date of experience: June 23, 2020
Alabama
1 review
5 helpful votes
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Everything that I ordered was not was I saw on pictures, before you order make sure it is the same material as shown on pictures, this site is showing you pictures from some other sites but sending you a cheaper version, I guess I should've known it was gonna be garbage look at the price I guess u get what u pay for right.

Date of experience: April 18, 2020
Oregon
1 review
0 helpful votes
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Cichic, wait for me!
August 17, 2020

OH MY GOD, it's amazing! There is such a caring seller in the world. The service is warm and thoughtful, and all my problems are solved carefully. I will definitely come again. Cichic, wait for me!

Date of experience: August 16, 2020
Canada
1 review
2 helpful votes
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Payed for expedited shipping. I'm just getting the product probably 5 months after order was placed. Havent received the items but guessing they will he as $#*!ty as the service.

Date of experience: May 28, 2020
Canada
1 review
5 helpful votes
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Fraud
November 13, 2019

Do not order! FRAUD! I bought an item on sale, finalized the payment then saw my credit card was charged full price! Questioned them about it and they said the order was never placed! I've been dealing with them for over a week and now they say they have my order and I have to realize they ship from China?! HOW CAN YOU CHARGE SOMEONE $15 MORE AFTER I FINALIZED THE SALE?
Will be dealing with fraud department on my credit card.

Date of experience: November 13, 2019
Australia
1 review
4 helpful votes
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DO NOT BUY!
March 25, 2020

I have been waiting over two months for one item that was meant to arrive within 8-15 days! I contacted them and all they say is to keep waiting for the item, not helpful at all!

Date of experience: March 25, 2020
Czechia
1 review
0 helpful votes
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Incredible
August 7, 2020

Delivery was just over 3 weeks. It was worth the wait. Identical to the real ones. Seller is very quick at responding to messages. Will definately be back to buy more. Absolutely incredible.

Date of experience: August 6, 2020
New York
1 review
0 helpful votes
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Crap and phony co
September 8, 2021

Crap and phony company. Won't give me back my money after paying 15- and having proof they recieved items

Date of experience: September 8, 2021
Illinois
1 review
5 helpful votes
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BAD SERVICE AND DELIVERY
February 16, 2020

I ordered an outfit, money was cbbc taken out of my bank account and 4 weeks later I'm still waiting for delivery. I have contacted company numerous times and get no answers but soon will be shipped soon have patients. Horrible horrible horrible DO NOT ORDER FROM THIS COMPANY

Date of experience: February 16, 2020
Indiana
1 review
4 helpful votes
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Ridiculous
May 29, 2019

I spent over $50 for a full layered tulle skirt. I also payed for expedited shipping. Not only did the skirt get here late, but it looks like a cheap tutu you could get for $10 at Party City.

Date of experience: May 29, 2019
Nebraska
2 reviews
2 helpful votes
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The dress was crazy cheap... and that is what I recieved! The straps were thin (not thick and comfortable like the photo). The materials were fair, but they were just CUT/CHOPED! The bodice was nice, but the skirt was all awful. The outer material was like a simple shear curtain, the lace was all an unfinished edge that did NOT drape, and the underskirt was just scissored off and rolled (my buttocks and woo-ha barely covered). Not worth the return~
1st photo is what I was SUPPOSED to receive, 2nd photo is what I actually received! Unbelievable!

Date of experience: June 1, 2020
California
1 review
7 helpful votes
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I kept seeing a bunch of terrible reviews for this site AFTER I have made a purchase on the dress. I felt terrible for reading the reviews too late and I didn't want the dress to ship and have it mailed only to be disappointed. I emailed them to cancel my order and give me a refund, they tried to bribe me into keeping my order and ordering something else free of charge. I kept pestering them until finally they agree to pay me back FULL PRICE. Very happy I cancelled when I did and surprised I got my refund back :) if only they weren't phony I would've given them a 4

Date of experience: February 24, 2020
California
1 review
0 helpful votes
Follow Chastity P.
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Cichic adds new styles every day. So I like to buy clothes on cichic. Although some clothes have color difference, the style of clothes is very beautiful.

Date of experience: August 20, 2020
Wisconsin
2 reviews
1 helpful vote
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This company false advertises, what you see on their site verses what you actually receive are completely different. Cheap material, it's like a toddler made the items. DO NOT ORDER!

Date of experience: June 4, 2020
California
1 review
0 helpful votes
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This shop is great and I would definitely recommend it to all my friends. Can't wait to buy another one, it suits.

Date of experience: October 7, 2020
Washington
1 review
0 helpful votes
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Cichic's clothes are very cost-effective. I have bought a lot, but I will continue to support and pay attention to it. I hope the flagship store will carry out more activities.

Date of experience: September 18, 2020
Japan
1 review
0 helpful votes
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Cichic's clothes are very good. I have bought it many times. The logistics was very slow a while ago. Now I can receive the clothes in about 10 days. Generally, it is not bad.

Date of experience: August 17, 2020
California
1 review
0 helpful votes
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GOOD
September 9, 2020

I often buy clothes at cichic. I bought two long T-shirts before, and the quality is nothing to say. This time I bought a short T-shirt, which is really good-looking.

Date of experience: September 8, 2020

Overview

The company has garnered a mixed reputation among customers. On the positive side, many reviews highlight the quality and comfort of the clothing, as well as the appealing styles and competitive pricing. Customers express satisfaction with their purchases and commend the fast shipping and responsive customer service. However, significant concerns arise regarding order fulfillment, with numerous complaints about undelivered items and poor communication, particularly regarding customer support. The lack of a direct contact method and slow responses have led to frustration among customers, indicating a need for improved service reliability and support mechanisms.

This summary is generated by AI, based on text from customer reviews