Chrono24 has a rating of 4.7 stars from 2,951 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 2nd among Marketplace sites.
Excellent product, fast response from seller, recommended!
Very Responsive and Understanding of the Issues Involved!
Thanks!
Will definitely be using them again, no problems what so ever,
Best way to buy high end pieces. Will use Chrono24 for pricing and buying.
Seamlessly perfect beginning to end. Highly recommended.
Customer services awesome
Professional,
Thank you.
Everything was described very accurately. I would use this service again.
Chrono24 has earned my trust. Will most likely purchase again from this platform.
Very professional transaction, will purchase from again
The seller promptly shipped my watch and it was exactly as describe. Highly recommended!
Chrono24 makes the buying process easy and transparent!
A+ experience, quick shipping and accurate description. I will definitely purchase again.
Everything as expected. Perfect. Nothing to add.---------------------------------
As a watch collector this is the best site to buy/sell!
Seamless site - pleasure to use! Great communication, no issues with authentication!
Excellent service, guarantee throughout the purchasing process
Accurate site with very nice watches and seller that respond accurately: safe system to buy
High quality, it arrived in one piece, and quickly!
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Hello Borja,
Thank you for your feedback. We are glad to hear that you are happy with your watch.
We see that the rating given doesn't quite match the experience that you had on Chrono24. If your experience was anything but perfect, we are available to help you resolve any issue with your order.
Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.
Kind regards,
Your Chrono24 Team