How would you rate Chrono24?

Rewal Z.

North Carolina

1 review

0 helpful votes

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Great site

July 19, 2022

Great site And very informative. I am happy with how they handle everything

Date of experience: July 19, 2022

Sergio X.

Canada

1 review

0 helpful votes

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A pleasure to deal on Chrono24

October 1, 2020

For the third time it has been a pleasure deal on Chrono24. All is quite clear, easy and simple.

Date of experience: October 1, 2020

Michael B.

California

1 review

0 helpful votes

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Great service.

February 8, 2022

Accurate, reliable and fast service. Dealer network is high quality.

Date of experience: February 8, 2022

Artur R.

Illinois

2 reviews

0 helpful votes

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Great place to shop for a watch

October 23, 2022

Best and largest selection of watches with less than retail price

Date of experience: October 23, 2022

Philippe Z.

Romania

1 review

0 helpful votes

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Excellent

October 2, 2020

Fast answers to my questions and delivery. Excellent service. Thank you

Date of experience: October 2, 2020

Sean J.

Australia

1 review

0 helpful votes

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Great Service

September 28, 2020

Great service and fast delivery, I will be using Chrono24 again.

Date of experience: September 28, 2020

George H.

Greece

1 review

0 helpful votes

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Efficient and polite service

September 3, 2020

My recent purchase through Chrono24 was dealt promptly and efficiently

Date of experience: September 3, 2020

Ole B.

Norway

1 review

0 helpful votes

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As promised

July 5, 2020

Good communication. The order arrived on time. No hassle.

Date of experience: July 5, 2020

clive T.

1 review

0 helpful votes

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Excellent service

July 5, 2020

Excellent buying experience and I am very happy
Recommended

Date of experience: July 5, 2020

Patrick I.

France

1 review

0 helpful votes

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Very good seller

September 5, 2020

Everything was perfect. I highly recommend the seller. Very responsive and easy to deal

Date of experience: September 5, 2020

Julio L.

Ecuador

2 reviews

0 helpful votes

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Product was just the same as picture.

July 3, 2020

Great service, receive it at my door in Ecuador...

Date of experience: July 3, 2020

Ryan Z.

Viet Nam

1 review

0 helpful votes

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5 stars

August 21, 2020

Excellent and smooth transaction with super fast shipping!

Date of experience: August 21, 2020

Ricardo D.

Chile

1 review

0 helpful votes

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Excellent Service

July 3, 2020

Everything went perfect with both transactions I made.

Date of experience: July 3, 2020

Shane L.

Isle of Man

1 review

0 helpful votes

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Rolex Precision 1958

July 2, 2020

Very happy with the product, service and store to door experience.

Date of experience: July 2, 2020

James J.

Canada

1 review

0 helpful votes

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Very Good

July 2, 2020

This site is well set up and helped in the safe purchase of a watch from overseas.

Date of experience: July 2, 2020

Goran G.

Sweden

1 review

0 helpful votes

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Great watch, good price

July 29, 2020

Quick delivery and prompt reply. They sent to many documents but not a problem!

Date of experience: July 29, 2020

Gene T.

Florida

1 review

0 helpful votes

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Datejust 41 Wimbledon with rose gold.

November 18, 2022

Excellent experience as always with Chrono24. Very smooth communication and transaction.

Date of experience: November 18, 2022

Ignacio X.

Spain

1 review

0 helpful votes

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Bulgari Diagono

May 27, 2020

We bought a watch from Japan. No problem at all. Perfect experience.

Date of experience: May 27, 2020

DAVID B.

Alabama

1 review

0 helpful votes

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Good transaction

August 19, 2022

Things went great on a Rolex purchase thru Chrono24 - all as advertised, no surprises!

Date of experience: August 19, 2022

Garry W.

Florida

1 review

0 helpful votes

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Love Chrono24

January 24, 2023

I love the site for browsing or purchasing. It's become my go-to watch shopping tool.

Date of experience: January 24, 2023

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question