How would you rate Chrono24?

Lawrence T.

1 review

0 helpful votes

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Lawrence poole

November 7, 2020

Very impressed the hole experience was good highly recommended

Date of experience: November 7, 2020

Jordan H.

France

1 review

0 helpful votes

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Seiko 5 Automatic Gold

September 29, 2020

Everything is fine. The watch came in good condition with its box. I recommend this seller.

Date of experience: September 29, 2020

Joe F.

1 review

0 helpful votes

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Watch purchase

September 2, 2020

Everything about the purchase went without any kind of hitch

Date of experience: September 2, 2020

CONSTANTIN F.

Romania

1 review

0 helpful votes

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I love it!

September 2, 2020

Great experience and I will continue to use it. Highly recommend!

Date of experience: September 2, 2020

Nathan J.

North Carolina

1 review

0 helpful votes

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Great first experience!

January 4, 2022

Got the watch I wanted at a great price. Strong communication throughout.

Date of experience: January 4, 2022

Hubert K.

Austria

1 review

1 helpful vote

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Excellent

August 8, 2020

I think Chrono24 is the best watch marketplace worldwide.

Date of experience: August 8, 2020

Jean Z.

Belgium

1 review

0 helpful votes

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2nd purchase on Chrono24

June 26, 2020

Very fast transaction. Perfect product.
Safe and efficient.
Thank you.

Date of experience: June 26, 2020

Thom W.

New York

1 review

0 helpful votes

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Omega Purchase

December 13, 2022

Excellent transaction. Will definitely use Chrono24 again!

Date of experience: November 13, 2022

Support-Team C. — Chrono24 Rep

over a year old

Hello Thom,

Thank you for your feedback. We're glad to hear that you had a positive experience with Chrono24!

Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560 if you have any further questions. We look forward to hearing from you so we can make sure you ultimately have a positive experience on Chrono24.

Kind regards,
Your Chrono24 Team

Juan G.

Spain

1 review

0 helpful votes

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Perfect deal

June 26, 2020

Perfect transaction and info
Will check on next days how it runs
Good seller

Date of experience: June 26, 2020

Ian D.

New Zealand

1 review

0 helpful votes

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Nice and easy

June 25, 2020

Great helped by a friendly professional trader - highly recommended

Date of experience: June 25, 2020

Arien G.

Spain

1 review

0 helpful votes

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Great app...

June 25, 2020

Great app, very attentive they always update you through email. Highly recommendable..

Date of experience: June 25, 2020

Tiberiu L.

Romania

1 review

0 helpful votes

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Perfect transaction

June 25, 2020

Accurate description, good communication, fast delivery.

Date of experience: June 25, 2020

mariano Z.

New Jersey

1 review

0 helpful votes

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A+

April 10, 2022

A+ Awesome experience. Will be dealing with them again

Date of experience: April 10, 2022

kristoffer H.

Denmark

1 review

0 helpful votes

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Nice product to a good price and, good service

May 13, 2020

Not any thing bad to say! Really a good experience

Date of experience: May 13, 2020

Christopher I.

California

1 review

1 helpful vote

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Seadweller watch

August 8, 2020

Watch was awesome
Great service by all involved
Very good highly recommended

Date of experience: August 8, 2020

Paul P.

New York

1 review

0 helpful votes

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Reliable and comprehensive

August 28, 2023

Second Rolex that I have bought using the site and great experience both times.

Date of experience: August 28, 2023

Alexander J.

Germany

1 review

0 helpful votes

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Quick, no problems, perfect and thank you

July 28, 2020

Quick and perfect, fast delivery, item like described, thank you

Date of experience: July 28, 2020

shahriar J.

New York

1 review

0 helpful votes

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Very accurate and efficient. No surprises.

June 7, 2022

Talked to very user friendly rep who knew his stuff. Happy with decision and product.

Date of experience: June 7, 2022

Jason B.

North Dakota

1 review

0 helpful votes

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Great Experience

February 8, 2023

Always were there to answer questions giving me confidence during the purchase

Date of experience: February 8, 2023

Carlos H.

Portugal

1 review

0 helpful votes

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Good watch

June 28, 2020

Fast delivery beautiful watch good and secure buy.

Date of experience: June 28, 2020

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

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Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question