How would you rate Chrono24?

Todd B.

Malaysia

1 review

0 helpful votes

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Purchase of NOS watch

June 14, 2023

All was good using Chrono24, recommend this platform to others.

Date of experience: June 14, 2023

Jacques-Eric M.

France

1 review

0 helpful votes

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Great experience

June 23, 2020

Great experience!
Third times for me on this website!

Date of experience: June 23, 2020

Allan K.

Denmark

1 review

0 helpful votes

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Fair price, super fast delivery.

November 7, 2020

Easy and trustworthy, love the watch, Very satisfied...

Date of experience: November 7, 2020

J L.

Pennsylvania

1 review

0 helpful votes

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1st Chrono24 purchase

November 11, 2022

Website easy to use. Detailed photos and text. Fair pricing. Thank you.

Date of experience: November 11, 2022

IOANNIS U.

Greece

1 review

0 helpful votes

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Never contacted me

July 20, 2020

Made a complain about the seller, they never reached back

Date of experience: June 20, 2020

Jeffrey K.

Pennsylvania

1 review

0 helpful votes

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Good experience

February 3, 2023

Good experience. Will shop again through chrono24.

Date of experience: February 3, 2023

Ralph Y.

Florida

1 review

0 helpful votes

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Omega was beautiful and transaction went smooth

June 19, 2020

Great site. Omega was as described and transaction went very smooth.

Date of experience: June 19, 2020

Nikhil T.

New Jersey

1 review

0 helpful votes

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First Time

March 1, 2022

First time buying a pre-owned watch from Chrono24. Very satisfied, will be back!

Date of experience: March 1, 2022

Blaine L.

Nevada

1 review

0 helpful votes

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First purchase

March 1, 2022

Everything start to finish was smooth as glass. Will be buying another watch soon

Date of experience: March 1, 2022

Thomas P.

China

1 review

0 helpful votes

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Satisfied customer

July 2, 2023

Everything was as advertised, easy to do business with

Date of experience: July 2, 2023

Philip B.

1 review

0 helpful votes

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Watch purchase

September 27, 2020

Completely satisfied with watch and process of purchase.

Date of experience: September 27, 2020

Steven J.

Belgium

1 review

0 helpful votes

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Everything fine at Chrono24

September 25, 2020

All transactions went like it should. I can recommend Chrono24 at 100%

Date of experience: September 25, 2020

FRANKLIN V.

1 review

0 helpful votes

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Good experience

May 9, 2020

Speedy delivery with minimum problems. Good quality watch, exactly as advertised.

Date of experience: May 9, 2020

Ryan S.

Washington

1 review

0 helpful votes

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Strap

October 16, 2022

Came as described after a little delay. Nothing remarkable.

Date of experience: October 16, 2022

Sjabbo H.

Netherlands

1 review

0 helpful votes

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Like usual!

September 25, 2020

Great credibility and a nice price / quality balance.

Date of experience: September 25, 2020

Jerry O.

Alabama

3 reviews

0 helpful votes

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Easy process

July 1, 2022

Third purchase through Chrono24. So far very good.

Date of experience: July 1, 2022

JEONGRYUL E.

1 review

0 helpful votes

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Good seller!

July 25, 2020

Satisfied price, fast delivery, rapid communication!

Date of experience: July 25, 2020

Salim U.

Germany

1 review

0 helpful votes

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Technically highly developed platform

June 23, 2020

Large number of watches, well organized and easy to find

Date of experience: June 23, 2020

Peter Z.

Australia

1 review

0 helpful votes

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Boktoc Diver

June 25, 2020

Watch arrived before the date advertised, as described, very happy.

Date of experience: June 25, 2020

Frederick Y.

Florida

1 review

0 helpful votes

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First time buyer

May 4, 2023

Very easy transaction. Product as described. Chrono24 and seller communicated expeditiously.

Date of experience: May 4, 2023

Q&A (15)

Question

Hi, do you assist with problems with releases from custom

See more answers (0)

Question

If paying via escrow, if the watch is $10,000 and postage $100, is my total outlay $10,100? Or are there additional or other escrow costs?

Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team

By Support-Team C., over a year old

See another answer (1)

Question

so If post a watch for sale (Rolex> 15,000) I do not get paid until i ship the product and the buyer confirms delivery ? summarize the process for me

Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question

I'm uncomfortable providing my banking information to a company that I'd never heard of until a couple of days ago yet it's required to complete my ad

Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.

By Support-Team C., over a year old

See more answers (2)

Question