Chipotle

Went here the other day the chips were stale gross, then i ordered 2 sides of rice and let me tell you they charge you $1 for literally 2 tea spoons in a tiny plastic cup, the side of chicken is $2.65 for same tiny again 2 tea spoons of chicken its not gold its rice and chicken then i got over charged $8.59 and when i realized it i was home the they had the nerve to tell me i have to drive back there in order to get my money back well no you can keep it cause i will never enter that crap hole so the owner builds a nice new building and rips off customers to pay for it and the manager tall skinny long haired guy wipes his snot on his hand use a tissue your serving food thank god he didn't touch my food then he did a head check when he thought nobody was looking and picked his butt crack ewwwww.never ever again if you read this do your self a favor and go to q doba Mexican grill all i gotta say when the owner wants to respond to this save your breath and stop ripping people off with those tiny ketchup and mustard condiment plastic cups and calling them side cups what a scam con artist crap.

I don't normally purchase from Chipolew, I prefer Pancheros. I won't go to Chipotle again. I happened to be in the shopping center so I thought I'd get a bowl to take out. The employee had no idea what barbarians is - I had to Google it because I didn't know. I get to the register and hand the register person $10 for a $9.54 bowl. He says they don't give change and points to a sign that says due to a change shortage they won't give change if you pay In cash. The change isn't the point - I'd put that and more in the tip jar anyway. I'm shocked that Chipotle is punishing customers who pay cash. Change shortage? Still? I know of no one else doing this in our area. It really shows what a shady company Chipotle is. This practice can't be legal. I'll be submitting a complainf to the BBB; this is unethical. I'm going to stick with Pancheros in the future.

I have had this food several times this year. I have gotten some food from them too but today for some reason I got some fresh guacamole with fresh chips. I know what old food looks like and this order I got today was very pleasing and I can post nice green guacamole and fresh-made chips. My burrito is very wet because I did not get the rice nor beans in it. Just veggies and the other wet stuff. I still enjoyed it. My last from this place was not so good and yes I did let everyone know it on Google+ with photos. Check out the photos of this order. Chipotle has good food and sometimes I get an order that is very pleasing and sometimes I get an order that is very disappointing but this time I got an order that was pleasing. I order through Doordash and these delivery drivers did practice no contact at all, one driver actually wore her slippers out. I didn't report her because we are going through hard times but still that is the reason why I pay doordash drivers small tips or no tips at all. Many are so unprofessional like this delivery driver that delivered this order.

Called the number *******645 the number given to place a pickup order from Chipotle 1258 Hooper Ave, Toms River, NJ *******. Place my order and charged it to my credit card. When I arrived at the restaurant and was told they had no such order and were extremely rude and would not even listen to me. I checked my credit card and a charge from them of $30.07 was charged to my card. The people in the restaurant could careless. I tried to get assistance from the customer service PEPPER, which is really a computer system that does not help you at all. Was never able to contact a human person. Even tried to contact the restaurant again. Told I was being connect, just rings and rings then get a message enter your remote contact number and disconnects you. Went to this restaurant because they were hosting a fundraiser for my grandchild's school, Silver Bay school in Toms River. I will make sure that the school is notified and every school in the area to never never never use or trust this place ever again. BBB will be notified. From your review this seems to be the representation of your company.

The food is really low quantity and it has too much Lettuce and it has only less meat in it. The cheese is less as well.

I tried chipotle for the second time and it was even worse then the first.Cold food,dry steak and way too salty.

If you're thinking about ordering chipotle online, don't. Every single time I order online I expect it to come and have the EXACT order, one time I ordered steak in a bowl but they didn't put ANY steak. Another time I ordered 2 burritos and chips but no chips which cost like 2 dollars or sum. Another time is that I got a burrito and I got beans even though I didn't order it. Iv'e ordered chipotle 8 times online hoping it will get better each time but no it's the same BS every time. I don't wanna act like a Karen but this is straight up bs. I also do think it's most likely young adults doing my order and working is stress and it makes you not want to do things right, but please put some effort and think about what your doing to the customer. Who ever is reading this I would personally order irl to make sure they get your order right. They also don't even put the name tags on the right order so I got 2 burritos mixed up, which caused a mess. But overall I don't wanna hate on chipotle even though you just read mt review I want people at chipotle to work harder and actually try because the amount of bad reviews and its a 2.46 outta 5 stars is terrible for a decently large fast food chain.

What amazes me is the garbage food these restaurants get away with selling to Americans.
Grossly overrated. Grossly overpriced. Yuck
Hair hair and more hair

Today wasn't the best experience at Chipotle. The employees were moving in slow motion, no enthusiasm. I asked for dressing with my bowl and 1 employee said they didn't have anymore, another customer asked the same employee, he asked the manager for her and the dressing mysteriously appears from the back. I asked for 2 which was after I paid and in return I was asked if I ordered a salad. I said no as I didn't but I do like to add the dressing to my bowl. Then the manager proceeded to lecture me about how the dressing is for salads and you only get one and next time there will be a charge... girl! OK! I don't nor didn't have an issue with paying for the dressing if I needed to, my issue is that I was originally told they didn't have any and then someone came right behind me and asked and then somehow Chipotle had dressing! That's not my only issue though... I go to the fountain to get my drink, it is FiLTHY! It appeared as if they hadn't sanitized or wiped down the area since they opened or the night before. There were no napkins available either so I asked another employee for some napkins... ya'll the young lady said they were al out of napkins!... What?!?! How?!?! I had to go to my car and get some napkins so my son and I could eat outside. I almost forgot I ordered chip and queso a large BTW. They didn't even fill my queso container up all the way. It was just not a great experience today at all. There was also a handwritten note on the door that read "sorry we are exact change or card"... Chipotle WHAT?!?!

1460 vine st Los Angeles afternoon manager is the rudes, brawl no manners person I ever encountered need to be replace or fire also the worker name yanci is disrespectful and incompetent she needs training or needs to be replaced she's not fit on the job same as the afternoon manager they will make chipotle out of business and ruined the reputation they are not good in a company they needs to be replaced I'm not coming back in chipotle and will tell everyone what worst service I experienced in chipotle, horrible service I can't imagine they hired a ghetto manager with no class very chaotic not fit for hospitality industry

(Catherine the manager Raina customers support) Chipotle of Redding ca. Made a vegetarian burrito with chicken in it poisoning my fiancé that cannot digest meat. She was so ill she vomited and had diarrhea for roughly 12 hours. She is also a Ornitgologist as well as a vegetarian of 25 years. When I tried calling the store to let them know their mistake it took 20 minutes of continuous calling and being disconnected to finally get through to Catherine the manager. Catherine shed zero concern and even sounded as if she thought it was funny saying "oh so you fiancé ate chicken when she wanted tofu" in a crass and condescending tone. Raina the customer support did not return my many messages and emails requesting to talk as I wanted to voice my concerns as this kind of mistake can be fatal to some people with certain food allergies. When I finally got through to Raina she had the same dismissive condescending attitude as Catherine with zero remorse or concern over food poisoning. If I recall they had an issue with food poisoning before and it seems they just Do Not Care if they injure their customers.

Took my grandson to Chipotle. We were eating there. My husband and I ordered our food at the counter. My Grandson wanted a cheese quesadilla. He didn't want the quesadilla from the "Kids" menu since it is extremely small. So in order to get a regular quesadilla, the girl at the counter told me I had to upload the Chipotle App to my phone, create an account and order it on line. I was confused to say the least. Remember, we were sitting in the restaurant! The girl apologized because she clearly understood that it was ridiculous. I get a message on my phone that it will be ready in 10 minutes and will be put on the pick-up shelf (which we were looking at from our seats). So the pick up time comes and goes and nothing on the shelf. I walk up to the counter to see where the quesadilla is and find out its in a bag on the shelf at the back of the room near the drive up window. Seriously, all this for a quesadilla. In the meantime, mine and my husbands food was cold. The chicken bowl I ordered was terrible. Had to spit chicken into a napkin 3 times because it was so fatty and gross. The quesadilla was barely melted. And incidentally, it was $12.95. The only positive thing I can say is that the workers at the counter were very nice. Its these corporate policies they have to deal with everyday. I deleted the Chipotle app from my phone and will never go there again.

After ordering online, I still had to wait 20 mintues for my meal when I went to pickup. I do not think after ordering online, I should've waited so long!

I should know better- store was dirty inside; food cold, tacos mush (hard shells mush) poor service.

Greatly love Chipotle Mexican Grill and this is my favorite location. Steve Ells, founder and first CEO, modeled this chain after the burritos in the Mission District of San Francisco. Before I went to chipotle, I had never eaten a burrito like the ones I had so enjoyed in that Mission district. Because of the type of fitness and diet that I am constantly observing, I do not have the tortilla in the burrito but I order a burrito bowl. I always tell them what I want in Spanish and that is always fun: "Me gustaría frijoles negros, pollo, salsa verde, pico de gallo, guacamole, crema agria, queso, lechuga y una Coca cero." They obliged me and humor me. These people are always excellent servers and they aim to please. There is no other fast food place where I'd rather eat than here. So if you want to take me here for lunch, I will be glad to go.