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Nancy"NKeel" K.

4 Level 4 Contributor
  • 20 Reviews
  • 26 Helpful Votes
  • 0 Thank Yous

Experience: Food & Drink, Finance, Hobbies & Interests

Member since March 2017

  • Reviews

    20

  • First Reviews

    5

  • Thank Yous

    0

  • Fans

    2

  • Profile Views

    634

Review Distribution

About Me

Nothing to say much but I know when I buy from a company/store/restaurant online I expect to get my order/product. I work hard for my monies and when I decide to spend it on a product of whatever, I expect to get it or I am going to complain, and I don't care how long it takes I will get a refund. I am a consumer who will not be duped. Love to shop n spend money but will get a refund if it's not worth it after receiving it.

How I Can Help

I have information that I know works 100%. FTC.com and CFPB.com., it helps consumers and they are for us shoppers. I have a small online business too so I am about giving what the customers what. My site is located on Merecari.com. Will selling hair oil for all races in the months of Sept-Dec 2020.

Interests

Home cooking and finding the truth about scammers and liars. I love to research scammers.

20 Reviews by Nancy

5/19/20
I had ordered 2 chicken tenders packs from this site/company thinking at the same time that I would get a good deal. Today, I received this order with the chicken tender not frozen nor cold. This order was supposed to have come yesterday but it was a delay. Thinking about the ice they have on this order and will my chicken be okay to eat. I emailed the company to let them know that my order didn't come today but will arrive tomorrow. They emailed me back stating that the ice they have on the chicken will till the next day. I let them that if the package is damaged, I will take a photo of it and email them back. Anyways, it didn't come damaged at all just kind of damp to the touch because the ice had melted. The chicken was completely thawed out. My disappointment is the size of my 2 packs of chicken tenders. So small and so not worth $10.00. I could have gotten a bigger size from Walmart with more chicken tenders in the pack. I feel like I was cheated and I will not order from them again. If I could get my money back, I would. So not worth the money I paid for. I mean a big box with little product in there., I would have walked by these packs if they were in the store for $10.00 each. I have not opened the packs yet because I just felt cheated out of my money. Maybe I just was hoping for a little too much for $20.00, my fault.
Hi, Nancy!

This is Selah, a customer service representative from Grass Roots Farming Cooperative. We appreciate you taking the time to review our service in such detail! I came across your review of our service and was so sad to hear that you were disappointed in the size of your chicken tenders. I completely understand that when comparing to what you could find on a grocery store shelf, our product may seem significantly smaller. However- this is primarily due to the fact that we never use any type of artificial growth hormone, steroid, or otherwise when raising our livestock. This means no two birds will ever be alike in size or shape- but the flavor will always be phenomenal! (In my -very- unbiased opinion, of course.) Additionally, due to the vacuum sealing process we use, it can be difficult to tell the full size of your items until you remove them from the plastic packaging and thaw completely allowing the meat to fully expand. We always disclose the estimated weight of our products in the description as well- as stated on the website our chicken tenders are between 8-9 oz each. We understand that when comparing our prices to the ones those of your average grocery store, ours seem a bit high. But I'd love to tell you a bit about what makes us different or commitment to exceptional quality and fair practices.

We raise all our animals completely outdoors on pasture and in forests. The upkeep of natural land and the around-the-clock-care of our animals is much more costly than the methods used by large-scale, factory farms. We are absolutely committed to giving our animals the best quality of life, which also makes a higher quality product for our customers!

Keeping animals healthy without the use of conventional treatment (like antibiotics) is more expensive as well, and it requires very precise and involved care on the part of our farmers. Additionally, we are committed to paying our farmers and our meat processors a living wage. This makes our meat a bit more expensive than meat raised industrially, but the money you are spending is going directly to preserving the livelihood of small family farmers who are practicing sustainability and humane treatment of animals right here in the USA.

We've heard from countless customers that the flavor of our products is truly incomparable to anything in the grocery store. We hope you'll try them and see what others are raving about! If you have any questions for me or if you encountered any other issues with your order that you would like us to address, we'd be more than happy to further assist you.

Please feel free to reach out to our email at *******@grassrootscoop.com at any time, or my personal email at *******@grassrootscoop.com.

Thanks again for giving us a try, we appreciate you!
After I emailed them to show what my order looked after delivery, and I did ask for a refund because the chicken was not frozen ice and had melted by the time I got it. No problem they responded back to me and refunded me my money, no problem. I mean nothing but kindness from customer services. I mean it is clear that this company cares and wants to make their customers happy. I will be back later at their site. Even though my order was very small and they refunded me back, I say the customer services at this company are worth 5 stars all day. A legit company with superb customer services.

Tip for consumers: The rep explains how some of the animals may be smaller than the average but the animals are healthy. I was just unhappy with the portion size but I will definitely go back to order from their site again. Customer service care is great. If you have an issue with your order just email them and they will respond to you in a timely manner.

5/14/20
On https://postmates.com, I was going to buy something from Walgreen until I noticed that site was unsecured. This means anyone can see what you are doing while on the site even your bank information. I hope everyone is aware of this. I just had my account deleted. It is probably why so many customers are complaining because something is shady with the site. I will deal with Doordash or Grubhub at least when I am on the site, it is secured all the way to paying with my bank card. All I know is you have to watch your browser up in the left corner to make sure that the lock symbol is there because I was on a site where it was unlocked meaning the site I am on is not secured. I do believe there may be another site out there trying to get people's information. I cleared my history and went on another browser and I saw the lock is secured even when I acted like I was going to order something, the site seems secure. The site just sometimes looks questionable to me. I will on the sites that I know and that is Doordash or Grubhub. So far I have not an issue with this type of unsecured with their sites at all.
5/9/20
I order some food Firehouse Subs yesterday through doordash.com from too different restaurants. The first order came, the delivery driver was okay. For the second-order, the delivery driver came in her bedroom shoes. She practiced the no contact and she was not wearing gloves nor a face mask. I mean if doordash.com don't know what their delivery drivers are being professional or not. They are waiting to hear the customers report about their services. I say they need to tell the delivery drivers to be professional when delivering people's food. This girl was not professional at all. She looked like she was waiting at home and when it came for her to make a delivery she just slid her bedroom slippers on and out of the door she went, not considering how she may look to the customer. We are in hard times now and people that are ordering from business in the community are trying to help by ordering their food and using whatever delivery services that will bring the food. When they start wearing bedroom shoes to make the deliveries, it is time to start complaining because something needs to be said and corrected. If the driver is getting too comfortable, then I guess it time for me to go out and pick up my food because being unprofessional is showing that you don't care who you are working for. I wished I had caught a picture of her leaving my resident that day. Doordash, you need to upgrade on professionalism with the delivery driver. But I must admit not all the drivers are unprofessional just some of them who are just doing this because they don't care.
5/9/20
My first time ordering from this place and I must say I am impressed. For this place to be in Ayden, NC, they definitely made sure that my food was hot to warm when I go it. Also, the reviews that I have read about are saying they are not good but for me, very impressive. I say restaurants can't please everyone. All I know is that I will be ordering again because their food was prepared nicely and it was very tasty. I found this place on Grubhub.com, they were newly added. I was ordering from China King but I guess this virus is too much for them to keep up their so-called good customer services to their best customers. I will never order from them again. No excuse for poor customer services regardless of what is going on in the community. No.1 Chinese Restaurant has very delicious food. People will put up their reviews whether it is good or bad but I didn't like the bad stop me from trying their food and I am glad that I did. Now when I want Chinese food this place will get my business.
5/9/20
I have had this food several times this year. I have gotten some food from them too but today for some reason I got some fresh guacamole with fresh chips. I know what old food looks like and this order I got today was very pleasing and I can post nice green guacamole and fresh-made chips. My burrito is very wet because I did not get the rice nor beans in it. Just veggies and the other wet stuff. I still enjoyed it. My last from this place was not so good and yes I did let everyone know it on Google+ with photos. Check out the photos of this order. Chipotle has good food and sometimes I get an order that is very pleasing and sometimes I get an order that is very disappointing but this time I got an order that was pleasing. I order through Doordash and these delivery drivers did practice no contact at all, one driver actually wore her slippers out. I didn't report her because we are going through hard times but still that is the reason why I pay doordash drivers small tips or no tips at all. Many are so unprofessional like this delivery driver that delivered this order.
5/9/20
I got a meatball sub today order from Doordash.com. I got the meatball sub extra meat and cheese with the combo salad. When I say, they have the best meatball sub ever in Greenville NC. I do believe it is about 2 stores in Greenville, NC. One is on W. Arlington and another is on 205 SE Greenville Blvd, but I usually get my order from 1852 West Arlington Blvd and this place is on Doordash.com. Their meatball sub is great and always prepared so nicely. The salad is so fresh. My first time getting the salad which they included the salad dressing too. I loved it. I must admit that I am very pleased with my order. So whoever loves subs as much as I do well give this place a shot because you will not be disappointed at all.
5/9/20
I order donuts from Grubhub.com to be delivered. Okay, I know many people are crazy about Krispy Kreme and they are a household name and have been for years especially in my household. Now every once in a while I want to try something different especially for the holidays and I did in 2019. I read the reviews online on their website and on Grubhub, so I just order some. I order every flavor they had. To my surprise, these are the best I have ever tried. They taste so homemade and just delicious. I order the 12 pack where you get all flavors or just your favorites. My first time, I order all 12 flavors the second time I mostly got my favorite which is the bacon sunrise. This place is located in Greenville NC and through Grubhub.com. Check out my picture below is a box with only 6, but you can order with 12 or just individuals.
5/9/20
I order food through Grubhub.com. Look for this restaurant called No.1 Chinese Restaurant. This restaurant is located in Ayden, NC 130-NC 102, *******919. I live in Greenville, NC and they delivered to me with hot to warm food. They prepared my order with care and made it with love because it was delicious and tasty. The prices are cheaper than Greenville NC Chinese restaurants so far. The delivery charges are pricey but it was worth it because the food in to die for. I got my order less than an hour or on time, the delivery person practices no contact. They will text you before and after they deliver your food. $6.99 is the delivery fee but it was worth it to me. I will be ordering from this place whenever I want Chinese food. The prices are very reasonable too. So if you have not ordered from this place yet take a chance they are worth it. View the pics of their food after delivery. No spills just pretty to look at. I order the fried dumplings, french fries, chicken with mixed veggies, and chicken with broccoli combination+extra chicken meat. These are small sizes, just imagine what the large sizes would look like. 5 stars for this place.

Tip for consumers: Ordering through Grubhub for their food. The delivery charges $6.99, but the restaurant has low prices on their menu. They care about how they prepared their food for their customers. I have not had any issues with their customer services nor with the delivery issues because Grubhub is the one who delivers their food to you. They do practice no contact. Great food and Grubhub has great delivery people who deliver on time so your orders are still hot or warm after delivery.

5/8/20
• Updated review
My daughter gave me my Mother's Day gift early. I love my roses and the chocolate but I really love the roses. Since I got them they have really blossomed out more and smell so lovely in my house. As the days went by the rose have a mind of their own because I swear they have gotten so pretty and open up more since I place them in the vase. I am just so blown away by the appearance of the roses. They are so pretty, check out the pictures.
The Best Gift I Ever Got-12 Red Roses+Chocolates
5/7/20
• Previous review
One Dozen Red Roses w/Clear Hourglass & Godiva, my daughter brought this for me as my Mother's Day gift. I love them and the roses smell lovely. The chocolates were very delicious that I ate them in one sitting. Worth the money and time on this gift for me. I never received flowers before so they may look messy in the vase. Oh, the vase came with the roses as well and some kind of packets that have to go into the water to keep the roses fresh longer. I love these roses and I hope I can keep them up for a while too. Just letting everyone know that a vase will come with the flowers.
5/7/20
I had ordered this meal in the past (April 2020), but it was bad. I ordered the 8 pieces tailgate special + the green beans and mashed potatoes with gravy. The address is 321 Greenville Blvd SE., Greenville NC. I thought I was going to get some hot chicken from this place instead I got chicken that was dried out and hard. I mean it was so hard that the chicken wing did not have meat on it, just hard crust where they probably refried the chicken before delivery to make me think it was fresh. I am a cook and I know bad food when I see it and this order was bad as they get. Never will I order from this place in the future. Since this virus, many restaurants are sending out bad food when they should be sending the best to stay open. Very disappointing after all those commercials they keep showing, they can't even deliver what they say about their own foods. I only gave 2 stars because of the sweet tea. Even the biscuits were funny tasting like it was old. Oh yeah, I got the coleslaw it was alright, at least it tasted fresh, might not have been though.

Tip for consumers: My tip is to watch out for old chicken or chicken that have been refried or heated up to long. Whatever they do is not good but they still send it out.

5/7/20
• Updated review
People I know that times are hard for the restaurant industries, but there is no excuse to be rude and just stop caring about the customers who are still trying to buy your products from you. China King is saying they are open online through BeyondMenu.com. I went to order some food and this place actually took my money off my bank like they were going to deliver my order. Nothing, after an hour pass I call this place and no one picks up just the answering machine, so I called BeyondMenu to explain my situation and that I wanted a refund. BeyondMenu representative calls the China King. I don't know what BeyondMenu said but they call me back to let me know that China King cancels the order and I will receive a refund. Here's my issue with the China King, first they lost me as a customer because all they had to do was called me or even cancel the order themselves without me getting all crazy since I have put up sp many of their food pictures online and reviewed all their food with others. They act like I was nothing but that's okay. I am only one customer to them but look to see if you see other customers put up their orders online for others to see. Anyway, I don't want anything from them at all but the owner of this place should be ashamed of himself for letting something like this happen at all. I am done with them. Bad customer services that's all. I found a new Chinese restaurant that have similar items on their menu and just as good as China King, prices are much cheaper too. This place is called No.1 Chinese Restaurant located in Ayden and you can order through Grubhub.com.

Tip for consumers: Watch out for ordering online through BeyondMenu.com. It looks like you are ordering but it depends what time you are ordering because they will still take your money but you will not get your order. You will have to call BeyondMenu if you order through them to get a refund because China King will not respond to you at all. Be aware.

The Best Chinese Restaurant In Greenville, NC
4/2/19
• Previous review
I love this restaurant food because I placed an order to be delivered to me. I got it fast and hot, very delicious.

Tip for consumers: For anyone who loves chinese food, China King is located in Greenville, North Carolina, On Charles Blvd. Very nice people who serve very delicious foods to their customers, dine in, delivery and pick-up. Quality foods with quality taste very good and satisfying foods.

9/6/18
First of all, this company does credit approval for your orders. I placed an order on 08/28/2018 and they approved it. I had to wait almost 2 weeks before they decided that my order was not going to be shipped on time because of the hot weather. I understood that the reason and reply back with an okay email. Next, they emailed me saying my orders were out of stock. I orders was nuts and sausages gift package and pecan clutter. What I didn't understand why they didn't ship out the nuts and sausage gift package and ship out the pecan clutter at a later date. This company waited for both of my orders to be out of stock. I did place another order but I canceled after I received the last email about my item, not in stock. I was down with this company. I was tired of their lame ass excuses. If you had a good experience with them, good, but I have not and I didn't appreciate how they treated me as a customer. I will never order from them again.
9/6/18
Well, I can say nothing negative about this company. I got approved and is waiting for my order to arrive. I will be back on this site to do another review about my shipping and product review. So far my experience went smooth and plus they are very similar to Fingerhut.com. I think Fingerhut has more items but I wanted to try this store to see what it's like. I had no issues so far. I can't believe all the negative reviews on this store. I just hope I have a better experience with my products and getting my stuff on time or before time.
On Sept. 11, 2018, I received my first order from this company. I ordered The Bucket of Sweets with different kinds of sweets like candies like airheads and m&m's caramel popcorn. I must say the package came just the photo wrapped with ribbons. A perfect gift for anyone for any occasion. We enjoyed it very much. The con is the high price, this item cost $69.00 with the shipping my total was $84.98. Way too much for the amount I got. I got about 14 pieces of candy and they were average sizes like the skittles and m& m's, the cost was too high. I recommend this site to my friends and family. I had problems with this site. The shipping was UPS, which I think most of the drivers are idiots and don't care about their packages because this package I received had come with a tin can and it was dented.
8/20/18
I have opened an account for my daughter and they approved her after a down payment of $30.00. All this happen in 2017, and she is still going strong with them. Matter of fact, her credit has risen so high that all she does is pay her monthly bill on time. Her credit score went from a low 450 to 649 now. FingerHut also has given her a raise on her credit limit. In the beginning, it was 400 and now her credit limit is 1000. I know soon they will raise her credit limit again this year and then her credit score will go up too. FingerHut is for anyone who wants to build their credit score, it's like a credit card, you must keep your balance low to see a difference in your credit score. My daughter has gotten shoes, Chromebook, and recently a laptop speaker mic. Her payments are still the same affordable monthly. FingerHut is not bad at all, you have to think of them as a credit card because they give a line of credit to you after you make every monthly payment on time. It's going on a full year now and things are great with this company. She is looking forward to another line of credit real soon.
8/20/18
I placed an order with this company on August 16-17, 2018. I ordered the peanut brittle and cinnamon pastries. First of all, they have to approve your credit if you want their credit. I never gave them my SSN so how they find out about me was a little shady to me, but okay because they are a legit company. Since it was my first time placing an order with them which was over $50.00 they approved my order. My other order was like over $90.00 and they requested a down payment. So my all in all suggestions to anyone is if you don't have perfect credit then the amount of the order does matter. If you order over $50.00 like in the range of $50 not over $90 with less than perfect credit, I guess they will approve your order. This company does a hard pull on your credit people and your alerts will let you know that it was them looking at your credit. Figi's approved my order and as of today, I am waiting for them to ship my order. My 4 stars for this company is because they responded to my email fast, they say within 24 hours and they do that. That's why I gave them the 4 stars. Also, I have realized that they have old reviews on their site, some reviews were from 6-9 months ago and even 1-7 years ago. Stuff like that makes me suspicious of their products and the company. Yes, I am still taking a chance with them because I have not paid for my order yet, so what I got to lose. I will be taking photos of my order when it arrives and of the products. I will be doing a detailed review of this company.

Okay, my order arrived on Aug. 24, 2018, actually before the date which was on 25th. Everything is good like my cinnamon pastries and peanut brittle. They came is box then in the tin cans which are pretty and useful. After eating the candy, you can use the tin can for anything. I also posted a photo of my order so everyone can see what the items looked like. The cinnamon pastries were delicious and buttery tasting and the peanut brittle was good too. The items came looking like the photos with the nice looking tin cans. I very pleased with my very first order with this company. Everyone is different about their foods but I just love this company food. I am planning on ordering again from this company. I love everything that I had ordered from them. I even put up an up-to-date review on their site. The cinnamon pastries looked like the photo on their site and the peanut brittle came in 2 medium silver bags in the tin can. A lot in both bags and pastries were great to me. I ate them in one day and they are better when microwave.
1/23/18
The Family Dollar store on Evans Street in Greenville is mostly cleaned and sometimes you can find what you are looking for in there. The big issue is when you want cash back from this store. Instead of fixing the register so customers can get cash back, they put up a sign saying, "No Cash Back." When it first opened, it was easy to get cash back now today that sign is just a normal for that store. I have to go to Harris Teeter or just somewhere else to get cash back when using my debit card. I just don't understand why they don't fix that issue. It's the same issue every day and I really hate going into that store sometimes. I wouldn't recommend shopping at this store if you need cash back because their system doesn't work. Not fair to consumers. I feel every store where consumers shop should be up-to-date even getting cash back. This is poor services and a downfall for the store. The workers are friendly and kind to you but their equipment is poor.
1/15/18
I had placed an order on the 1/3/2018 and I have not received this order at all. The postal service said they delivered it and I told them that I have seen this order. The postal service didn't care, all they know is that they delivered it. I emailed customer service at InkCartridges and told them that I didn't receive this order and I wanted a refund, they told me that I will be credited by Tuesday 01/16/2018, but for some reason, I am not believing them and I will have to contact Federal Trade Commission and Consumer Financial Protection Bureau because this company thinks people like me are not serious about exposing them to the public about how they treat consumers. They will know how I am feeling today. Their actions make no sense and I will get my refund back this week.
1/15/18
In 2016, I wanted a better card to have my tax return to be deposited on. The sign-up process was easy and I got my card within a week. This prepaid debit card doesn't charge a monthly fee, and if so I think it's a $1.00. I have nothing bad to say about this card because I still have it and I use it less now. I have a Capital One Bankcard now. I would recommend this card to anyone because it's a good card with great customer service.

Tip for consumers: If you need to call this card company for whatever, they will pick up your phone call and speak to you like they care.

1/15/18
I had this debit card for a while and liked it a lot. I had no issues at all with the customer services. I would recommend this card to anyone. I must say they do charge a monthly fee which is the con for this card. The only way to avoid this monthly fee is to deposit at least $500-$1000.00 on the card within a monthly time frame. And to keep that amount in the account. You see I deposited my tax return and that also helped with the monthly fees too. So before you sign-on, I say read the agreement well.

Tip for consumers: There's a monthly fee $4.95 could be higher now like $5.95.

1/14/18
• Updated review
Last year, I cancel my card in October 2017. I was approved for my deposit back because I didn't have a balance. I paid this card more than I should have thought my credit score would get higher, but it didn't and I wasted a lot of money. Anyway, I still have not received my deposit back and it was going into the month of November 2017. Now OpenSky has this policy that after you are approved for you deposit they will send out your deposit within in 2 weeks. Well, it was past the 2 weeks mark. I wanted my deposit before Thanksgiving and I got it too. Let me explain how to all those who have not received their deposit back yet.
First, I realize their customer service was friendly to me and I was sick of how I felt after the phone call. I got no action from them and I still didn't get my deposit, yet.
I went on a site called Consumer Financial Protection Bureau www.consumerfinancial.gov and I visited Federal Trade Commission. Let me tell you this for anyone who can't get through a credit card company. These two sites that I visited will get in contact with anyone dealing with consumer's rights. These companies don't play and mean real business and they stand up for us the consumers who were mistreated by credit card companies or any companies.
My story is I complaint on these sites about my situation dealing with Open
Skycc,com. A real true story, I got my deposit before Thanksgiving 2017. I say if you are having issues with any credit card company, complain about these sites because they stand up for us consumers. They protect us from companies that try to violate consumer's rights. After I have received my deposit, now OpenSky writes me a letter about telling the consumer financial protection bureau and federal trade commission to leave them alone.

Tip for consumers: I personally didn't have an issue with Opensky not updating my account and paying my monthly bills was easy even using their new site. I had an issue with this credit card company when they actually took their time sending me the deposit back. I got check in the mail before Thanksgivings 2017. Also, these two companies helped me get my deposit back fast.
Consumer Financial Protection Bureau
Federal Trade Commission
These companies don't play and they are for us consumers. They protect our rig

Maybe I Spoke Too Soon About This Card....
3/23/17
• Previous review
My credit score was 594, 619, and 627, today I am seeing a huge difference in my scored with Equifax. I pay this credit card on time before time since I had this card and my score jumped from a 619 down to a 588. I have not done anything different while having this card. I am very disappointed in this card especially after I was speaking up on this card about how others were talking down, now I am not so sure about this card since my score has went down over 30 points and dont know why. I had this card to build up my credit not down. I am trying to be patient with this card, thinking my score will go back up and maybe higher. if my credit score dont improve while having this card, I will definitely give this card a very bad review and will encourage others to stay away from this card. I hoping this card is not effecting my score negatively....

Nancy Has Earned 26 Votes

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8/6/20

I waited for 2 hours. Never could contact driver the number didn't work. I never got my food at all