Chipotle

My son started working with this company in June of 2022. It took almost a month for him to get paid. Once he received his first paycheck he had issues with the second one. The manager was no help kept telling us to call corporate only to be told lies. My teenage son grew tired of working and not getting paid when everyone else is receiving their paycheck so he quit which is what I believe they wanted him to do. Make It Make Sense. August 16 2022 and my son still has not received is paycheck after NUMEROUS calls to corporate and no resolution. Now I want to speak with the owner or someone because clearly Chipotle employees cannot do their jobs correctly.

I smashed my foot on the metal door…
I smashed my foot on the metal door going into the dining room from the patio and had an injury that they should have helped me with, Doctor expenses and foot therapy!
However, their incident review team was the most unfriendly, unprofessional team I have ever come across. They denied my claim 100%, and were just a nasty group to engage. If I could I would give them 0 stars for the nasty way they handled the situation and injury that happened on their property!

Maybe if they hadn't broken hundreds of thousands of labor laws throughout the country then they'd be able to sufficiently staff their restaurants. Every chipotle I go to is horribly understaffed. Because of this, they run out of almost everything and don't have enough employees to restock. The burrito I had today was the most stale and inedible food I think I've ever purchased. It seems the only thing they had made in the last hour was just more hot salsa, even though there were probably 2 customers there and business was extremely slow. They never have anything in stock anymore, in addition to the botched orders that everyone seems to be getting. Most employees just seem lazy, or completely drained because of the lack of staff. I won't burden them anymore with my presence.

My wife and I had lunch at Chipotle in Canton Georgia today and what a pleasant surprise as we were going down the line getting our food the employee was letting us know about each item. We chose the burrito bowl and the whole time the young lady was smiling, she was pleasant but yet professional. As we paid for our meal and set down to eat the service did not stop after we left the register, while we were dining at least 3 employees ask if there were anything that they could get for us and each employee was so nice and went above and beyond to make our dining experience as nice as anyone could ever expect I would highly recommend this restaurant to anyone. The meal was excellent from the beginning to end Its very refreshing to go to a restaurant and be treated with much respect. Kudos to the manager and his entire staff, we live 30 miles north and we will visit at every opportunity
Thank you Chuck & Jo Ekker

My 8-year old tried to order a quesadilla. The staff told her she couldn't unless she ordered it online. When I asked for a quesadilla, they said only a "kid's quesadilla" could be ordered, but all others needed to be online. After a lot of confusion, I asked for whatever kind of quesadilla they could make, I would pay for. Again, there was a lot of confusion about what I could order or what was needed to be ordered online. Unacceptable.
No chips were available unless we ordered them "on/line" - again - unacceptable. If I have the ability to come in to the store, I should be able to others the menu. Who gets the meal w/o chips? Unreal.

Chipotle never fails to satisfy my craving for delicious and customizable Mexican food. The quality of their ingredients is top-notch, and I appreciate their commitment to sourcing ethically raised meats and organic produce. The ordering process is efficient, and the portion sizes are generous. While the prices are slightly higher than other fast-food options, the freshness and flavor make it worth it

I don't think it's too expensive for the quality of food that they provide. Also, I tend to get a burrito bowl and eat only half of it at a time, so when you get two meals out of one menu item, it helps cut down on the cost per meal. I also drink water because it's better for me and free!

Ordered on the mobile app, I received rice and bean and 2 small bites of meat. Use to be a bowl will last you 2 meals, half now half for later. Now I finished the bowl and have to go make a sandwich. But anyway, not going to dwell on it, but Chipotle has almost hit bottom.

For years my husband and I have gladly chosen Chipotle as our lunch go to. Yesterday was a big disappointment. Food was ok, we had Chicken Burrito Bowl as usual. But I have never pulled so many hard pieces of food from my mouth.
My biggest problem was the cleanliness. Especially the women's restroom. I typically check the underside of toilet seat before using. I could not believe how nasty it was. Not going into detail. The sink and it's fixtures as well did not look to have been cleaned for some time. The drain was backing up as I rinsed my hands. Menu signs are coming lose at front counter.
This Chipotle is going downhill! So sad. It was always so clean and no complaints on food. Don't think we'll be going back for some time.

Everytime I go to the Greece NY Chipotle. They are ready to close early. On this date, again no credit cards and exact change only. I asked the employee a question and he ignored me. Stay away from this location. They have no way to file a complaint on Thier web site. Maybe the Greece chamber of commerce.

Had and am still lovin' Chipotle! The food is awesome and their team is constantly keeping up to date with what works and what doesn't. The only issue I have with Chipotle is the occasional bad customer service. It's a hit or miss! Specifically, I'm talking about the Chipotle by Washington Ave SE I frequent in Minneapolis. I know they are college students but a little bit of smile and vibes of sincere happiness can go a long way.

I can't believe how cheap this chain has become. I stopped at the Chipotle on the West side in Olympia where Litticha Hernandez is the manager, and asked for extra white rice and it was a $1.20 for another spoonful of rice that's absolutely ridiculous the spoonful of rice at the most would have cost what maybe 10 cents? It's a filler for heavens sake! It's not like I asked for extra meat! I can't believe how cheap they've gotten on everything. We will never be back. Maybe if we stop paying such outrageous hourly wages people could afford to eat out more often, and we would leave tips, but not like this. This is getting ridiculous. This inflation is going crazy and way out of line.

Recommend that you go to another location. Short staff. Orders are only taken through the app. Orders can take up to 30 minutes to complete. Current staff is trying to keep up but can't.
I feel sorry for them.

Hello. I usually like chipotle but after this incident I will be looking at their customer service way differently at 2741 Sw Military Dr San Antonio Texas *******-1031. So I put the wrong address for my pickup order and I had to travel 30 minutes out to the spot. Obviously my fault, but with the way Chipotle is supposed to be treating and handling customers I expected them to remake my order when I asked politely. That was not the case. I was told by the manager " I can remake the order but I would be losing the funds for that order. Here's a number to call for a refund." Chipotle is basically saying that their money ( the multi millionaire company) comes first and not their customers. This location 2741 Sw Military Dr San Antonio Texas *******-1031 did not set a great example of customer service. Bad experience. It may be little to YOU but I was HUNGRY and was not satisfied, mostly my fault but what's so bad about remaking it?

I had chipotle yesterday in DTLA, the one in Sofia apartment, and I parked in Chipotle's spot, me and my friends were there eating, talking, having a good time. Guess what? When I came out, my car was gone! And I asked apartment security, he said he didn't know, it's not him. Such a liar, so gross. I found his name and his signature on the tow report. He and the tow company work together to tow the car no matter what, to make dirty money. TOO GROSS

Wells Fargo restaurant analyst settles the Chipotle burrito "weight debate."... you are getting ripped-off.
Weight of portions vary like a crazy lunatic from hell.