I just received my shoes from shoe show, and WOW. I have never been more disgusted in my life. When I opened the box of shoes, there was no paper wrapping the shoes. I took the shoes out of the box and the bottoms look like someone marched to Africa and back in the shoes. How dare you ship me USED shoes! They didn't even try to conceal that they were used. There are deep scuffs on the heels and toes of the shoes (flats), and there is dirt all over them. When I called "customer service" the rep sounded half sleep, and the other half sounded uninterested in my complaint. She advised me to take them back to a local store. She advised me "if they accuse you of having worn the shoes, just have them call customer service." Like, really? You can simply track the package to see that I just got the shoes. How the heck would you accuse me of wearing the soles off of them? I purchase from shoe show often, but if this is how you all are doing business now, you can keep this mess! If the reception in this building weren't bad,