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ChichiMe

How would you rate ChichiMe?
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Australia
1 review
0 helpful votes
Follow Raymond R.
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Sent a $#*!ty shirt, not my order no email reply or address to return a po box number no reply, cost me 90 dollars dont do it,

Date of experience: January 28, 2025
North Carolina
1 review
1 helpful vote
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Don't hold your breath!
January 27, 2023

I ordered from this site and it took 6 weeks to get my order. All my items arrived in child sizes instead of mens sizes. I emailed them the next day and heard nothing for a week. Went on their website's FAQ page, It told me my order should have a return link, which it did not. Their service email address also cam e back as invalid. I guess I am out $100+
Would not order from this site!

Date of experience: January 27, 2023
Canada
1 review
0 helpful votes
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Stuck in Transit
November 15, 2016

So, I placed an order for a bathing suit back in September. I have been checking the status of my shipment and it apparently has been in Long Island since the end of September with the description "shipping label created". I checked it again just now and the status is still the same. I have also written them emails inquiring about this but I have received no response back either. I was really excited because this bathing suit looks so pretty but now, after reading all of these reviews, I'm worried. Lesson learned, read reviews before shopping online! Still crossing my fingers it arrives!

Date of experience: November 15, 2016
Canada
1 review
1 helpful vote
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Wonderful
February 14, 2018

I ordered three very sexy items. They came quickly, the quality was well made and the items looked exactly like the picture. Customer service was wonderful they were Timely and getting back to me and my questions. They helped me with my delivery every step of the way. I cannot wait to order more from this site. Thank you Chic me for your help and your wonderful clothing. Cheers!

Date of experience: February 14, 2018
Washington
1 review
3 helpful votes
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Delete the items in your cart, delete the App. If you really want to take a gamble to see if and when you will get your items, pay only with PayPal.

I placed an order, had issues with shipping, out of 5 messages sent to customer service I had received 0 correspondence NADA! But they are quick to take your money right... had to settle my case w/ PayPal to get my money back for items I was never going to get.

Just DONT do it.

Date of experience: October 3, 2017
Iowa
1 review
2 helpful votes
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HELLO ARE YOU THERE?!
December 31, 2015

I ordered a jacket from Chichime the end of November and received it 12/5. Once I received the jacket I tried it on because I saw I was only allowed 3 days to return the product back with an RAN. I emailed right away and have yet to receive a response. I emailed 12/7,12/9,12/16 and 12/28. Of course no phone number is listed to call them. I even tried commenting on pictures they post daily on Instagram stating I've been trying to contact them and have not gotten any feedback. ZERO! ZILCH! NADA! NO FEEDBACK! So... not only did they get my money, I have a jacket that doesn't fit. I would HIGHLY suggest NOT ordering from this company. As you can see by the numerous reviews, this is happening to a lot of people. I wish there were negative stars rating to choose from because they don't even deserve a 1. Five stars would be given for top scam company!

Date of experience: December 28, 2015
Texas
1 review
3 helpful votes
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Placed my order in September. It's now November and still no shipment. I've emailed. No response. I've called the number provided, "no longer in service". Filed a dispute with my bank. Checked the tracking number provided. Says packing label created. No movement. Beware!

Date of experience: November 18, 2016
New Jersey
1 review
0 helpful votes
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Looking the bomb in my Bomber
November 2, 2015

I'm not too much of a fan of online shopping because of all the scams I read about but I had to have this jacket after seeing it on IG. I took a chance and ordered it Monday after my sister convinced me. It just came in the and I must say I'm relieved. The jackets better than what I hoped for Plus I look amazing in it ;) thanks!

Date of experience: October 30, 2015
New York
1 review
2 helpful votes
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Very hard to get ahold of anyone... I had an issue with an item not being as advertised, but could not get a refund. It took many emails to get a credit, and to order replacement item. Ordering would not accept my credit. You can find better items on other sites without such a hassle, plus they have phone numbers to get ahold of customer service!

Date of experience: February 13, 2016
California
2 reviews
8 helpful votes
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I've had many issues over the last year but think, why not let's try again because I do like their items.
One order was never received and took months to get responses. Returning the one item I did get was out of the question and nearly impossible. So I still have a jumpsuit that I just needed a smaller size in:/
But-
Eventuality they credited be back the not received items- all but shipping. Gave me a 20% off code and offered free shipping.
Hesitant for imobvious reasons- I did place another order.
The code worked and I got back the 12$ for shipping within a week.
I did have to send one email since the two day shipping wasn't accurate. (it had been a week)
Response within 24 hours. (Shocked!)
My items are scheduled to be delivered today so I'll keep everyone posted on the delivery and condition of the items.
I'm giving a three for the attempt to make things right.

Date of experience: November 6, 2015
Canada
1 review
0 helpful votes
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They charged me more money after I had already paid for my order. I only received half my order. They do not respond to my emails, facebook messages, etc. They are scamming people out of money, don't fall into the trap.

Date of experience: July 29, 2016
California
1 review
0 helpful votes
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I purchased a couple of sweatshirts for my nieces, specifically the NAP QUEEN and TOO TIRED ones and they loved them. The quality and fit were spot on. They were also available for a good price. Im not fond of online shopping but any site that makes the process easy for my is alright with me.

- Oliver

Date of experience: March 2, 2016
New Jersey
1 review
3 helpful votes
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I bought a dress from them in July 2015 and it was way too short. I contacted them and asked them how to return the item. They promptly responded that I could receive a store credit provided the item was unworn and with tags. Of course the dress was completely fine. I sent the dress back following the directions they gave me. It is now October and they have still not responded to my numerous e-mails requesting an update. Not surprisingly, they do not have a phone number listed. So now I have, no dress, no money, or a store credit. Awful!

Date of experience: October 7, 2015
Florida
1 review
0 helpful votes
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Worst company ever
January 8, 2020

Clothing don't look like the pictures. Fabric is very cheap. It takes almost one month to receive the merchandise. And when You try to get a refund they take days to reply to the email and then they take more time to give You the mailing address to return the items, then if it's more than one item they will only give You a refund for one item then ask You for the order number and all the information all over again. They do not want to give You the refund so they delay answering questions delay giving a response. I wouldn't recommend this company to My worst enemy.

Date of experience: January 8, 2020
Austria
1 review
2 helpful votes
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I orderd a pair of earings on the 20 of december it did not arrive till now... No respons on emails or posts just embaressing!
Do not order anything there!
Its so sad to see that this new company does not give a sh*** on there consumers

Date of experience: March 3, 2016
New York
2 reviews
2 helpful votes
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My Tiffany jacket's gotten me so many compliments I had to leave a great review. It arrived on time, Aubrey at ChichiMe was really helpful with my questions and of course I look fabulous in it. What more can one ask :)

Date of experience: November 21, 2014
New York
3 reviews
1 helpful vote
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Wowww
April 6, 2015

I feel terrible that I haven't written a review before. I've been shopping with these gals (no offense Leo) since 2012 and haven't had any issues. I live in NYC so I receive my orders within a day or two however I purchased a few Xmas gifts over the holidays to be sent all over without dilemma. Keep your heads up, brows on fleek and outfits on point ladies!;*

Date of experience: April 3, 2015
New Jersey
1 review
0 helpful votes
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Fan of their stacks
April 7, 2015

I fell in love with their Infinity Stack but I was reluctant to order because of the reviews on this very site. However after searching other company's website for a similar product with no luck I decided to give them a chance. I'm glad I did. I received my stack within a few days and couldn't be happier. I'll be sure to order again soon. For those who have any issues I had the pleasure of being in contact with Hanna (*******@chichime.com) she's great. I'd email her if you have any hesitation with placing an order.

Date of experience: April 4, 2015
New York
1 review
2 helpful votes
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I have never been disappointed by this company! I have been ordering from Chichime for about a year now. My orders have always been in good condition, on time, and I am ALWAYS asked by family and friends about my Chichime merchandise. Some of the reviews here are a bit off and you can tell that the same person made negative comments through different accounts. Love this company and I will always be a customer. Hope there is a Chichime store sooner than later :)

Date of experience: January 9, 2015
New York
1 review
5 helpful votes
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I had an issue with something I bought, they where corteous and happy to correct the item. I've ordered several items. I honestly can't complain. Hope your experience with ChichiMe is as good as mine has been.

Date of experience: October 21, 2014

Overview

ChichiMe has a rating of 1.9 stars from 82 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ChichiMe most frequently mention customer service and phone number. ChichiMe ranks 1724th among Women's Clothing sites.

service
15
value
14
shipping
13
returns
6
quality
14
This company does not typically respond to reviews